Junior Infrastructure Engineer - Cloud & IT Operations

SCG Connected; Dummer; On-site; GBP 30,000 - 38,000; Full time

Job summary

A technology services firm in Dummer, England, is seeking an Entry-Level IT Support Engineer to assist in IT infrastructure management. Responsibilities include supporting senior engineers in monitoring and maintenance tasks, managing backups, and providing assistance with software deployment. The ideal candidate should have a foundational understanding of IT concepts and strong communication skills. This role offers various employee benefits such as holiday increment, birthday leave, and enhanced sick pay.

Benefits

21 days holiday increasing with service

Extra day off for your birthday

Buy holiday scheme

Employee Assistance Programme

Free onsite parking

Enhanced company sick pay

Discounted retail vouchers

Reduced gym membership

Annual salary review

SCG mobile benefit

Employee referral bonus

Onsite canteen offering free food

Responsibilities

• Support senior engineers with monitoring activities.
• Assist with day-to-day infrastructure maintenance.
• Support backup and recovery management activities.
• Provide cloud service and datacentre management support.
• Assist with endpoint protection.
• Support identity and access management activities.
• Assist with software deployment and patch management.
• Contribute to infrastructure documentation.
• Assist with end-user documentation.
• Learn and follow asset management processes.
• Support change request authoring.
• Support technical issue resolution during outages.

Skills

Foundational understanding of IT infrastructure

Willingness to learn enterprise-grade practices

Strong communication skills

Understanding of diagnostic processes

Ability to follow documented processes

Proactive approach to learning

Job description

A technology services firm in Dummer, England, is seeking an Entry-Level IT Support Engineer to assist in IT infrastructure management. Responsibilities include supporting senior engineers in monitoring and maintenance tasks, managing backups, and providing assistance with software deployment. The ideal candidate should have a foundational understanding of IT concepts and strong communication skills. This role offers various employee benefits such as holiday increment, birthday leave, and enhanced sick pay.