Junior Broker

Howden; Croydon; On-site; GBP 22,000 - 28,000; Full time

Job summary

A global insurance group is seeking a professional for a role in its Sport & Entertainment business. The position involves supporting senior colleagues, assisting with client inquiries, and helping negotiate terms with insurers. Ideal candidates will have good communication skills, an interest in the sector, and be organised and reliable. The company values diversity and provides reasonable adjustments to suit individual needs. Join this dynamic team to make a positive impact in the insurance industry.

Benefits

Flexible working options

Support for skill development

Dynamic team environment

Qualifications

• Willingness to learn about insurance and the sports & entertainment sector.
• Comfortable using computers and new systems.
• Ability to meet deadlines and manage tasks effectively.

Responsibilities

• Organise work to meet team goals and deadlines.
• Assist in negotiating terms with insurers for clients' needs.
• Answer client questions professionally via phone and email.

Skills

Interest in Sport & Entertainment

Good communication skills

Organised and reliable

Attention to detail

Team player

Numerate and literate

Education

GCSE Maths and English (or equivalent)

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like‑minded people driving change at Howden.

The Role

We are looking for someone in our Sport & Entertainment business who supports senior colleagues, and works with specific clients to place risks with insurers. Assists with the negotiation of effective terms to ensure client needs are best met in relation to pricing and cover. Supports their team to deliver an excellent and comprehensive service in the administration of renewals, mid‑term changes and client enquiries so that customers’ needs are best satisfied through suitable cover and pricing.

What you’ll do

• Organise your own work to meet team goals and deadlines.

• Join team meetings and share updates on your tasks.

• Help with projects and suggest ideas to improve customer service.

• Answer client questions by phone and email in a professional way.

• Check documents to make sure information is accurate and complete.

• Prepare and send information to clients and other teams.

• Keep records up to date on company systems.

• Follow company rules and make sure all work meets compliance standards.

• Build good relationships with colleagues and clients.

• Learn and develop your skills to stay up to date with industry standards.

Who we’re looking for

• Interest in Sport & Entertainment and a willingness to learn about insurance.

• Basic understanding of insurance principles (training will be provided).

• Good communication skills – clear and professional with clients and colleagues.

• Organised and reliable, able to meet deadlines and manage tasks.

• Comfortable using computers and learning new systems.

• Attention to detail and ability to follow processes accurately.

• Team player who can also work independently when needed.

• Positive attitude, calm under pressure, and open to change.

• Numerate and literate – GCSE Maths and English (or equivalent).

• Willingness to develop skills and take industry qualifications over time.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent