Junior Applications Engineer

SF Recruitment (Leicester); Gloucester; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading engineering recruitment firm is seeking a motivated Laser Service & Applications Engineer in Gloucester, UK. The role involves developing laser cutting applications, providing customer support, and traveling for on-site repairs. Ideal candidates will possess an electrical or electromechanical engineering degree and have up to two years of hands-on experience. The position offers a competitive salary of £30,000 to £35,000.

Qualifications

• Up to 2 years of relevant experience in engineering roles.
• Ability to work with laser systems and applications.
• Experience in providing technical support to customers.

Responsibilities

• Develop and improve laser cutting applications.
• Provide phone-based customer support for technical issues.
• Travel to customer sites for repairs and maintenance.
• Commission new machines and perform acceptance testing.
• Gain knowledge of legacy and modern laser systems.

Skills

Electrical engineering

Electromechanical engineering

Customer service skills

Problem-solving skills

Technical documentation

Education

Degree in Electrical/Electromechanical Engineering

Job description

Role Overview

We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between:

• Developing and improving laser cutting applications
• Answering customer service calls and diagnosing problems remotely
• Working in our factory to commission new laser machines and support production and process development
• Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line
• Few times a month, visiting customer sites to repair, maintain and commission laser machines

Key Responsibilities

• Responsible for developing and improving laser cutting applications
• Provide phone-based customer support: receive service calls, diagnose issues, guide customers, and determine when a field visit is required
• When required, travel to customer sites to conduct on‑site repairs, maintenance, upgrades and commissioning of laser equipment
• Commission new machines in the factory: setup, calibration, acceptance testing, handover to production
• Learn and document the differences between legacy laser systems and new‑generation machines, their physical design, control systems ...

Location

Junior Applications Engineer
£30,000 - £35,000
Sandiacre

Application Engineer • Gloucester, ENG, UK