Italian Content Moderator & Customer Support - Portugal

Velenosi & Meredith Consulting; Manchester; On-site; GBP 24,000 - 31,000; Full time

Job summary

An international consulting firm is seeking a Content Moderator / Customer Service Agent fluent in Italian to join their team in Portugal. The role involves reviewing user-generated content, assisting users through various channels, and enforcing safety guidelines to maintain a positive online environment. Candidates should have strong English skills and a passion for customer service. Relocation assistance and a clear career growth path are provided.

Benefits

Relocation assistance

Paid training

Multicultural team environment

Career growth opportunities

Qualifications

• Fluent in Italian and English with strong communication skills.
• Experience in customer service roles appreciated.
• Passion for ensuring a safe online environment.

Responsibilities

• Review and moderate user-generated content based on platform policies.
• Handle user inquiries with empathy and professionalism.
• Enforce safety guidelines for online communities.

Skills

Fluent Italian

Strong English skills

Customer service experience

Job description

An international consulting firm is seeking a Content Moderator / Customer Service Agent fluent in Italian to join their team in Portugal. The role involves reviewing user-generated content, assisting users through various channels, and enforcing safety guidelines to maintain a positive online environment. Candidates should have strong English skills and a passion for customer service. Relocation assistance and a clear career growth path are provided.