Italian Content Moderator & Customer Support - Portugal

Velenosi & Meredith Consulting; Glasgow; On-site; GBP 21,000 - 31,000; Full time

Job summary

An international consulting firm is hiring a Content Moderator / Customer Service Agent with Italian skills to join their team in Portugal. The role involves reviewing user-generated content to ensure safety and providing top-tier customer support. Candidates should be fluent in Italian with strong English skills, and an empathetic approach is important. The position offers relocation assistance, paid training, and a clear path for career growth within a multicultural team environment.

Benefits

Relocation assistance

Paid training

Career growth opportunities

Multicultural team environment

Modern office facilities

Qualifications

• Fluent in Italian and strong proficiency in English.
• Passionate about online safety and user support.

Responsibilities

• Review and moderate user-generated content according to policies.
• Handle inquiries with empathy and professionalism.
• Escalate complex cases as per protocols.

Skills

Fluent in Italian

Strong English skills

Empathy

Professionalism

Job description

An international consulting firm is hiring a Content Moderator / Customer Service Agent with Italian skills to join their team in Portugal. The role involves reviewing user-generated content to ensure safety and providing top-tier customer support. Candidates should be fluent in Italian with strong English skills, and an empathetic approach is important. The position offers relocation assistance, paid training, and a clear path for career growth within a multicultural team environment.