IT Technician

Marchant Recruitment; Kingston upon Thames; On-site; GBP 40,000 - 60,000; Full time

Job summary

A secondary school in Kingston upon Thames is looking for an IT Technician to provide technical support. The ideal candidate will maintain hardware and software systems, troubleshoot issues, and assist with classroom technology. Strong technical troubleshooting skills and experience in the education sector are preferred. This is a full-time, permanent position in a forward-thinking environment that embraces digital learning.

Qualifications

• Proven experience in an IT support role, preferably in the education sector.
• Strong understanding of troubleshooting technical issues.
• Capability to manage user accounts and security protocols.

Responsibilities

• Provide first- and second-line technical support.
• Ensure the smooth operation of all IT systems.
• Assist with system upgrades and technology rollouts.

Skills

Technical troubleshooting

Customer-service skills

Knowledge of networks

Tools

Microsoft systems

Hardware management

Software management

Network systems

Job description

Start Date: As soon as possible
Contract: Full-time, Permanent

About the School

This Outstanding secondary school in Kingston offers education for students aged 11–18 and is known for its forward-thinking approach to digital learning. Technology is embedded across the curriculum, and the school continues to invest in infrastructure, systems, and staff training to enhance learning experiences.

The IT team plays a key role in supporting teaching staff, students, and leadership with reliable, secure, and innovative systems.

Role Information

The IT Technician will provide first- and second-line technical support, ensuring the smooth day-to-day operation of all IT systems.

Responsibilities include:

• Maintaining hardware, software, and network systems
• Troubleshooting technical issues for staff and students
• Supporting classroom technology and learning platforms
• Managing user accounts, devices, and security protocols
• Assisting with system upgrades and new technology rollouts

Requirements

• Experience in an IT support role (education sector desirable)
• Strong technical troubleshooting skills
• Knowledge of networks, devices, and Microsoft systems
• Excellent problem-solving and customer-service skills
• Ability to work independently and as part of a team

Application

If interested, please send your CV as soon as possible.