IT Technician Apprentice

QA; Manchester; On-site; GBP 10,000 - 15,000; Full time

Job summary

A reputable assistive technology provider in Manchester is seeking an IT apprentice to assist in delivering support and solutions. You will engage in various tasks, gain practical skills, and receive mentorship from experienced professionals. Ideal candidates will possess strong communication, adaptability, and a passion for technology. This role offers competitive training benefits and career progression opportunities.

Benefits

Competitive apprentice wage

Paid main events (Christmas and Summer BBQ)

Free counselling helpline

Private healthcare after 6 months

Birthdays off after 6 months

Career progression opportunities

Qualifications

• Excellent communication skills in written and verbal contexts.
• Demonstrated ability to handle various administrative tasks.
• Adaptability in a fast-paced environment.

Responsibilities

• Assist in the provision of disabled student allowance computer equipment.
• Collaborate with team members in IT technology solutions.
• Maintain accurate client and task documentation.

Skills

Excellent verbal and written communication skills

Strong organisational and time management skills

Attention to detail and accuracy

Ability to work flexibly and independently

Passion for IT and technology

Ability to work well both independently and as part of a team

Willingness to learn and adapt to new technologies and methodologies

Commitment to supporting individuals with disabilities

Willingness to undertake overtime when necessary

Experience working in an IT environment

Education

3 GCSEs (or equivalent) at grades 4+ (A-C)

GCSE Maths and English at grades 3+ (D or above)

Job description

Employer description

Remtek Systems is a reputable provider of disabled student allowance computer equipment and software, assistive technology training, and ergonomic working solutions. Established in 1974, we are committed to continually enhancing our services to better serve our customers.

Our team members are carefully selected for their alignment with our customer base and undergo comprehensive training in both assistive technology and disability awareness.

Overview

As an apprentice at Remtek Systems, you will have the opportunity to embark on a fulfilling career path within our company. You will be an integral part of our team, assisting in various tasks related to providing assistive technology solutions and support to our clients. Throughout the apprenticeship, you will receive in-house training, guidance, and mentorship by the friendly team which consists of a number of former and current IT apprentices who will be at hand to help you develop your skills and knowledge in the field of IT.

Responsibilities

• Assist in the provision of disabled student allowance computer equipment and software
• Participate in online IT technology solutions and guidance
• Collaborate with team members
• Prioritise and manage multiple tasks effectively
• Maintain accurate records and documentation
• Communicate effectively with clients and colleagues at all levels

You will need to be flexibly adapt to the needs of the business, including working beyond normal hours when required.

Desirable skills

• Excellent verbal and written communication skills
• Strong organisational and time management skills
• Attention to detail and accuracy
• Ability to work flexibly and independently
• Passion for IT and technology
• Ability to work well both independently and as part of a team
• Willingness to learn and adapt to new technologies and methodologies
• Commitment to supporting individuals with disabilities
• Willingness to undertake overtime when necessary
• Experience working in an IT environment would be beneficial

Entry requirements

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours

40 hours per week, Monday to Friday, 8:30am to 5pm

Benefits

• Competitive apprentice wage with performance reviews for potential increases in the first 12 months
• Two paid main events per year (Christmas and Summer BBQ), along with interim events throughout the year
• Free counselling helpline for you and immediate family in your household
• Private healthcare (applicable after 6 months working at Remtek)
• Birthdays off (applicable after 6 months working at Remtek)
• Career progression opportunities with qualification courses provided

Future prospects

Many of the company's former apprentices have gone on to secure full time permanent positions in the companies IT department on successful completion of their apprenticeship and there may be an opportunity for you to secure permanent employment after finishing your apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

About QA

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.