IT Technician

yolk recruitment; Gloucester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known recruitment agency is looking for a junior IT Support Technician to join a friendly team in Gloucester, UK. In this role, you will provide essential first-line support and assist with system upgrades, helping ensure IT systems run smoothly. Ideal for those at the start of their IT career, the position offers comprehensive training, a supportive environment, and benefits like a bonus scheme, increased holiday allowance, and private health cover after probation.

Benefits

Discretionary bonus scheme

Increasing holiday allowance

Private health cover after probation

Positive team environment

Early finishes on Fridays

Qualifications

• A Level or equivalent qualification in Computing or IT is required.
• Strong enthusiasm for IT with a willingness to learn is key.
• Basic knowledge of Microsoft 365, Azure, and Intune is needed.

Responsibilities

• Provide first-line hardware and software support to colleagues.
• Assist with system upgrades and manage databases.
• Document internal processes and explore new technologies.

Skills

Basic awareness of Microsoft 365

Awareness of Azure

Awareness of Intune

Clear written communication

Problem-solving skills

Collaborative work

Education

A Level, BTEC or equivalent in Computing or IT

Job description

What You'll Do:

Join a fast-growing and friendly internal IT team, supporting colleagues across a well-established software company. You'll work closely with experienced team members while also taking initiative on independent tasks, helping to keep all IT systems running smoothly. This is a varied and hands-on role ideal for someone at the beginning of their IT career.

Day-to-day, you'll provide first-line hardware and software support, assist with system upgrades, manage databases, and help document internal processes. You'll also have the opportunity to explore new technologies and solutions as part of your development.

What You'll Bring:

• A Level, BTEC or equivalent qualification in Computing or IT
• Strong enthusiasm for IT with a willingness to learn and take initiative
• Basic awareness of Microsoft 365, Azure, and Intune
• Clear written and verbal communication skills
• The ability to solve problems, work independently and collaborate with others
• A friendly, helpful attitude and genuine pride in your work

Why You Should Apply:

This is an ideal opportunity to take your first step into an internal IT support role within a company that values collaboration, communication, and continuous improvement. With a structured induction, ongoing training, and regular feedback, you'll be supported to grow your skills and thrive in your role.

You'll benefit from a discretionary bonus scheme, increasing holiday allowance, and private health cover after probation. Plus, you'll enjoy a positive team environment and early finishes on Fridays.

Ready to Apply?

Contact Jack Winder to find out more.

Please apply with a CV and a cover letter outlining why you're perfect for the role.

Know someone great for the job? We offer a referral scheme-just get in touch!

Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!