IT Technician

Yolk Recruitment Ltd; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking an entry-level IT support professional to join an internal IT team in Bristol. This role focuses on providing first-line hardware and software support, assisting with system upgrades, and managing databases. Ideal candidates should have a qualification in Computing or IT and possess strong enthusiasm for IT, communication skills, and a problem-solving attitude. The position offers opportunities for ongoing training and a positive team environment.

Benefits

Discretionary bonus scheme

Increasing holiday allowance

Private health cover after probation

Positive team environment

Early finishes on Fridays

Qualifications

• Basic awareness of Microsoft 365, Azure, and Intune.
• Strong enthusiasm for IT with a willingness to learn.
• Clear written and verbal communication skills.

Responsibilities

• Provide first-line hardware and software support.
• Assist with system upgrades and manage databases.
• Help document internal processes.

Skills

Enthusiasm for IT

Written and verbal communication

Problem-solving skills

Ability to work independently

Collaborative attitude

Education

A Level, BTEC, or equivalent qualification in Computing or IT

Tools

Microsoft 365

Azure

Intune

Job description

What You'll Do:

Join a fast-growing and friendly internal IT team, supporting colleagues across a well-established software company. You'll work closely with experienced team members while also taking initiative on independent tasks, helping to keep all IT systems running smoothly. This is a varied and hands-on role ideal for someone at the beginning of their IT career.

Day-to-day, you'll provide first-line hardware and software support, assist with system upgrades, manage databases, and help document internal processes. You'll also have the opportunity to explore new technologies and solutions as part of your development.

What You'll Bring:

• A Level, BTEC or equivalent qualification in Computing or IT
• Strong enthusiasm for IT with a willingness to learn and take initiative
• Basic awareness of Microsoft 365, Azure, and Intune
• Clear written and verbal communication skills
• The ability to solve problems, work independently and collaborate with others
• A friendly, helpful attitude and genuine pride in your work

Why You Should Apply:

This is an ideal opportunity to take your first step into an internal IT support role within a company that values collaboration, communication, and continuous improvement. With a structured induction, ongoing training, and regular feedback, you'll be supported to grow your skills and thrive in your role.

You'll benefit from a discretionary bonus scheme, increasing holiday allowance, and private health cover after probation. Plus, you'll enjoy a positive team environment and early finishes on Fridays.

Ready to Apply?

Contact Jack Winder to find out more.

Please apply with a CV and a cover letter outlining why you're perfect for the role.

Know someone great for the job? We offer a referral scheme-just get in touch!

Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!