IT Support Technician — Guest & Staff Tech Expert

Center Parcs; Millbrook; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading holiday company in the UK is seeking an It Support Technician to deliver first-class IT support to both guests and colleagues. The ideal candidate will have a strong technical background, previous experience in a 2nd line support role, and exceptional communication skills. This position offers a competitive hourly wage, along with a variety of benefits including a colleague bonus scheme, pension scheme, and opportunities for career development. Join a passionate team dedicated to delivering excellent service in a natural forest environment.

Benefits

Colleague Bonus Scheme

Pension Scheme with Life Assurance

Discounted Center Parcs breaks

20% discount in restaurant and retail outlets

Excellent opportunities for career development

Qualifications

• Previous experience operating in a 2nd line support role.
• Strong technical background in IT support.
• Current full driving licence.

Responsibilities

• Deliver first class IT support to guests and colleagues.
• Provide high-level support for Wi-Fi infrastructure.
• Participate in IT Service Delivery support rota.

Skills

Excellent verbal and written communication skills

Strong organisation skills

Ability to perform under pressure

Customer service experience

Education

Industry recognised Service Desk or Microsoft qualifications

Job description

A leading holiday company in the UK is seeking an It Support Technician to deliver first-class IT support to both guests and colleagues. The ideal candidate will have a strong technical background, previous experience in a 2nd line support role, and exceptional communication skills. This position offers a competitive hourly wage, along with a variety of benefits including a colleague bonus scheme, pension scheme, and opportunities for career development. Join a passionate team dedicated to delivering excellent service in a natural forest environment.