IT Support Technician Exeter

ISR Recruitment; Exeter; On-site; GBP 24,000 - 26,000; Full time

Job summary

A respected professional services company in Exeter is looking for an experienced IT Support Technician to join their team. This role involves providing first-line technical support, assisting with new software and hardware rollouts, and offering IT training. Candidates should have strong experience in Windows Server and Office 365, along with excellent customer service skills. The position offers a salary of £24,000 - £26,000 per year, plus benefits like a pension and life insurance.

Benefits

25 days holiday plus bank holidays

Pension

Life Insurance

Medical

Qualifications

• At least 1 year of experience in a helpdesk or IT environment.
• Proficiency in Windows Desktop 10/11.
• Experience working in an ITIL environment is valuable.

Responsibilities

• Provide first-line technical support and troubleshoot issues.
• Assist in rolling out new hardware and software.
• Provide end-user IT training and support.

Skills

Strong Windows Server experience

Excellent Office 365 knowledge

1 year experience in a 1st Line role

Excellent customer service skills

Education

Technical qualifications such as CompTIA Network

Job description

IT Support Technician

Exeter, Devon

Up to £25,000 per year

25 days holiday plus bank holidays, Pension, Life Insurance, Medical etc.

Skills and Experience

• 1 year experience in a similar helpdesk or IT environment within a 1st Line role is essential
• Strong Windows Server experience (Active Directory DHCP DNS GPOs Print Management AD Sync) along with knowledge of Windows Desktop 10 / 11
• Excellent Office 365 knowledge (Email concepts SharePoint OneDrive Azure AD)
• Experience of working within an ITIL environment would be valuable
• Technical qualifications such as CompTIA Network would be advantageous
• Experience within a Law Firm or similar area desirable but not essential
• Excellent customer service skills focused on providing your colleagues with first‑class support

NB: A full driving licence is essential (access to a vehicle is not required but beneficial)

The Opportunity

My client is a leading and locally respected professional services company that are currently looking for an IT Support Technician to join their team based in Exeter, Devon.

This newly created opportunity would suit someone who is proactive and loves what they do so must have a passion for IT and an ability to work under pressure and manage multiple projects.

You will be providing first‑line technical support and dealing with helpdesk tickets and troubleshooting issues assisting with the roll‑out of new hardware and software.

Additionally you will assist the IT team in providing end‑user IT training and other related tasks to help ensure the clients IT systems run smoothly; as well as assisting the IT Network Manager and the Head of IT with project work including the management and administration of the firm’s in‑house software and database systems.

Applications

To learn more about our client and this great opportunity on offer working as an IT Support Technician based in Devon; please call and speak with John Noonan here at ISR Recruitment on 0or please email me a copy of your very latest CV () and Ill call you back to discuss the role in more detail.

Please contact John here at ISR to hear how he can help you find your next role in the Devon area as he is working with some fantastic clients who are growing and offer superb career opportunities that will enable you to develop and grow your career.

Employment Type

Full‑Time

Vacancy

1

Yearly Salary

£24,000 - £26,000