IT Support Technician – 11112MS

Proactive.IT Appointments Limited; London; On-site; GBP 25,000 - 28,000; Full time

Job summary

A technology solutions provider is seeking an IT Support Technician to provide hands-on desktop support onsite in London. The ideal candidate will have experience with Microsoft 365 and Windows 10/11, and possess strong communication skills. This role offers a salary range of £25k – £28k per year, with an emphasis on a proactive and learning-oriented attitude.

Qualifications

• Experience with Microsoft 365 and Windows 10/11 is essential.
• Strong communication and organisational skills are necessary.
• A self-motivated attitude and passion for learning are required.

Responsibilities

• Provide hands-on desktop support and manage ticket queues.
• Troubleshoot hardware, software, and network issues.
• Support and maintain Microsoft 365 and Windows environments.

Skills

Microsoft 365

Windows 10/11

Active Directory

Basic networking knowledge

Strong communication skills

Organisational skills

Job description

Overview

Job reference: 11112MS

£25k – 28k per year

IT Support Technician — 5 Days onsite in London

Are you a proactive and ambitious IT professional looking to take the next step in your career? Join a dynamic and growing team where your skills will make a real impact.

What you’ll do

• Provide hands-on desktop support and manage ticket queues
• Troubleshoot hardware, software, and network issues
• Support and maintain Microsoft 365 and Windows environments
• Handle device deployment, user onboarding/offboarding, and mobile management
• Collaborate with third-party vendors and internal teams
• Champion a security-first mindset in all tasks

What you’ll bring

• Experience with Microsoft 365, Windows 10/11, Active Directory
• Strong communication and organisational skills
• A self-motivated, can-do attitude with a passion for learning
• Basic networking knowledge and familiarity with Apple iOS

Additional information

IT Support Technician

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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