IT Support Technician

Integral Recruitment Ltd; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A respected education organization in Greater London is seeking an IT Support Technician to provide impactful IT support across various sites. The ideal candidate should have experience in a user-facing IT environment, preferably within education, and must be ready for local travel. This role offers competitive salary, extensive holiday, and fully funded training to foster your career growth.

Benefits

26-31 days holiday

Local government pension

Fully funded training and certifications

Qualifications

• Hands-on experience in IT Support within a user facing environment.
• Ideally experience in the education sector.
• Full UK driving licence and access to a car preferred for travel.

Responsibilities

• Provide IT support to ensure smooth IT systems for teaching.
• Help staff and students with IT and AV equipment.
• Set up and maintain PCs, Macs, and devices.
• Diagnose and resolve hardware/software issues.

Skills

Strong communication skills

Helpful, solutions-focused attitude

Interest in AV equipment

Tools

Microsoft Certifications

Job description

Overview

IT Support TechnicianGBP30,000 + Excellent Benefits (inc. training, 26-31 days holiday (+BH), local government pensionCoulsdon / Croydon, CR5 - some local travel required - own car preferred

Are you passionate about technology and great with people?

We're working with a forward-thinking, education-focused organisation whose mission is to provide exceptional education at the heart of the community . Due to continued growth, they're looking for a proactive and enthusiastic IT Support Technician to join their friendly and supportive team.

You will already have some experience of providing IT support in a user facing environment, ideally within the education sector, and you will be looking to progress your career within a large organisation with 50+ sites across the UK.

Alongside a competitive salary, you\'ll benefit from up to 31 days\' holiday (plus bank holidays), a generous local government pension scheme, and fully funded training and certifications.

What you\'ll be doing

• Providing IT support to ensure the smooth running of IT systems to support teaching and learning
• Providing technical support both in classrooms and deskside across a number of local sites
• Helping staff and students with their use of IT and AV equipment
• Setting up and maintaining PCs, Macs, and other devices
• Installing and updating software, managing access rights, and keeping systems secure
• Diagnosing and resolving hardware/software issues
• Collaborating with the wider IT service desk team to share knowledge and offer training

What we\'re looking for

• Some hands-on experience in IT Support, in a user facing environment, ideally within the education sector.
• Strong communication skills and a helpful, solutions-focused attitude
• Interest or experience in audio-visual (AV) equipment is a bonus
• Any Microsoft or IT certifications (e.g. MCDST, MCP) are a bonus
• A full UK driving licence and access to your own car is preferred due to some local travel required

Why join?

• Be part of a respected, national organisation making a real difference in education
• Enjoy a structured career path and real opportunities to grow
• Access industry-recognised training, all fully funded
• Benefit from generous holiday, pension, and a supportive team culture

If you\'re ready to take the next step in your IT career we\'d love to hear from you.

Apply today and start making a difference!

Integral Recruitment is acting as an employment agency in regard to this vacancy.