IT Support & Systems Admin: Hands-On, Project-Driven Growth

iSupply Recruitment Ltd; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A recruitment agency is looking for an IT Support Engineer to work alongside an IT Manager, providing first-line support and engaging in exciting tech projects. Responsibilities include managing support tickets, assisting with cyber security, and delivering training as needed. Ideal candidates should have strong hands-on experience in IT support, a good understanding of Windows Server, AD, networking, and the Microsoft 365 environment. This role offers autonomy and variety for those passionate about IT.

Qualifications

• Experience in IT Support / Engineer roles.
• Knowledge of Windows Server, Active Directory, Microsoft 365, and networking.
• Hands-on involvement with helpdesk systems.

Responsibilities

• Provide first-line and escalation support across hardware, software, systems, and networks.
• Manage IT tickets and ensure business operations run smoothly.
• Assist with cyber security measures, including patching and monitoring.

Skills

Strong experience in a hands-on IT Support / Engineer role

Good knowledge of Windows Server

Networking (VPN, firewalls, LAN / WAN)

Experience with Microsoft 365

Tools

Jira

Job description

A recruitment agency is looking for an IT Support Engineer to work alongside an IT Manager, providing first-line support and engaging in exciting tech projects. Responsibilities include managing support tickets, assisting with cyber security, and delivering training as needed. Ideal candidates should have strong hands-on experience in IT support, a good understanding of Windows Server, AD, networking, and the Microsoft 365 environment. This role offers autonomy and variety for those passionate about IT.