IT Support Engineer – Remote & Onsite (Windows/Azure)

Nextech Group; Abingdon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading IT solutions provider in Abingdon is seeking an IT Support Engineer to join their team. The ideal candidate will provide excellent customer support primarily in a remote capacity, but must also be prepared for onsite assistance when necessary. Responsibilities include configuring hardware and software, supporting clients in various IT environments, and ensuring network security. Candidates must have strong technical skills, particularly in Windows and Microsoft environments. This full-time position offers a dynamic work atmosphere with growth opportunities.

Qualifications

• Proven experience in IT Support, especially in remote configurations.
• Strong troubleshooting skills with hardware and software.
• Familiarity with network configurations and IT security protocols.

Responsibilities

• Provide remote and onsite support to clients across the UK.
• Configure hardware and software for clients in various environments.
• Conduct repairs and preventive maintenance on IT systems.

Skills

Customer focused

Networking TCP/IP

Windows / Microsoft support

Office 365 configuration

Experience with routers and switches

IT security knowledge

Tools

Cisco switches

Cloud services

Job description

A leading IT solutions provider in Abingdon is seeking an IT Support Engineer to join their team. The ideal candidate will provide excellent customer support primarily in a remote capacity, but must also be prepared for onsite assistance when necessary. Responsibilities include configuring hardware and software, supporting clients in various IT environments, and ensuring network security. Candidates must have strong technical skills, particularly in Windows and Microsoft environments. This full-time position offers a dynamic work atmosphere with growth opportunities.