IT Support Engineer (6 month FTC)

Intigriti; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A global cybersecurity firm in Greater London is seeking a passionate IT Support Engineer. In this role, you will provide IT support to employees and customers, manage IT assets, and ensure secure and efficient working from any location. Your responsibilities include troubleshooting software and hardware issues, onboarding new employees, and supporting change projects. This is an initial 6-month fixed term contract, offering competitive salary and a hybrid working model along with a range of employee benefits.

Benefits

Competitive salary

26 days of annual leave and Bank Holidays

Private Healthcare and Health Cash Plan

Hybrid working model

Home office budget

Training and yearly learning budget

Employer pension scheme

Enhanced maternity pay

Social activities and team outings

Referral bonus

Employee Assistance Program

Access to best hardware and tools

Mobile subscription contribution

Qualifications

• Solid understanding of Systems Administration and Networking.
• Experience with macOS and Microsoft Windows environments.
• Ability to communicate effectively and clearly.

Responsibilities

• Provide IT support to colleagues and customers worldwide.
• Manage and maintain IT assets and identities.
• Install and configure hardware and software.

Skills

Basic understanding of Systems Administration and Networking

Experience with macOS

Experience with Microsoft Windows

Strong communication skills

Desire to learn new skills

Job description

Your mission

As an IT Support Engineer you’ll be a part of the Intigriti Workplace team reporting to our IT Systems Administrator. You’ll be supporting colleagues and customers across the world and ensure everyone can work efficiently and securely from our offices and remote locations.

We’re looking for an approachable passionate individual who will support the company’s hardware applications and identities.

This role will be an initial 6‑month fixed term contract.

What you’ll be doing

• Be the approachable friendly face people can resort to for IT support
• Support the workforce in everyday IT questions or issues on various channels including email, MS Teams and Slack
• Manage Intigriti’s IT assets (laptops, mobiles, network infrastructure, peripherals) and identities
• Ensure employees have the technology to excel at their jobs: Install and configure hardware and software
• Diagnose, resolve and prevent various software and hardware issues on macOS, Windows, iOS, debugging, resolving and improving configuration for the Microsoft Office and Azure suite
• Configure Mobile Device Management settings and issues
• Ensure endpoints are configured optimally and securely
• Onboard new employees and show them our way of working
• Develop security knowledge and implement security controls
• Supporting change projects including the rollout of software and technology‑enabled processes to improve IT services
• Develop and document procedures
• Providing technology support to Intigriti events

What you’ll bring

• Basic understanding of Systems Administration and Networking
• Experience with macOS and Microsoft Windows
• Strong communication skills
• A strong desire to learn new skills

Benefits

• Competitive salary
• 26 days of annual leave and Bank Holidays
• Top‑notch Private Healthcare and Health Cash Plan
• Hybrid working model
• Initial home office budget
• Great training and yearly learning budget
• Employer pension scheme
• Enhanced maternity pay
• Social activities and team outings
• Referral bonus
• Employee Assistance Program
• Great hardware and access to the best tools to be successful in your role
• Mobile subscription contribution

Why join us

• Cybersecurity is a great place to be! The security industry is fast‑paced and continues to grow even during times of economic uncertainty
• We provide a clear career path and learning budget to help set you up for success
• Join a company that’s making a real addition to our sustainability goals; we empower ethical hackers from all backgrounds to earn a living
• Be yourself! Our international team celebrates individuality and places a strong focus on diversity and inclusion
• We are the proud winners of the Deloitte Rising Star award in 2020, the Deloitte Fast 50 award in 2021 and Security Innovation of the Year 2025 at the UK IT Industry awards
• We’re backed by top investors who are enabling us to grow internationally

About us

Intigriti is a rapidly expanding global cybersecurity company specializing in crowdsourced security services to help organizations protect themselves from cybercrime.

Our industry‑leading bug bounty platform enables companies to tap into our global community of 125,000 ethical hackers who use their expertise to find and report vulnerabilities that may otherwise have gone unnoticed.

More than 200 organizations including Intel, Yahoo and Red Bull trust our platform to reduce the risk of cyber‑attacks and data breaches. With cybersecurity becoming an increasingly important issue our complementary security testing services have been designed to help companies of all sizes keep their digital assets secure.

Founded in 2016, Intigriti now has a global team of 100 employees spread across our offices in Belgium and the United Kingdom alongside remote‑based colleagues. With the backing of our recent Series B Funding we are planning on taking our growth to the next level.

Are you ready to jump onboard the rocket ship

Required Experience

Contract

Key Skills

Engineering Support, Law Enforcement, ABB, Information Security, Adobe Dreamweaver, Data Analysis