IT Support Apprentice – Level 3 Digital Support Technician

Digital Native; Nottingham; On-site; GBP 25,000; Full time

Job summary

A technology company in Nottingham seeks an enthusiastic apprentice for a Digital Support Technician role. The successful candidate will provide first line IT support, assist in administration, and maintain management systems. Qualifications include 5 GCSEs and a commitment to learning new skills. This office-based role offers a salary of £25,000 and a clear pathway to relevant IT qualifications through a Level 3 apprenticeship.

Qualifications

• Minimum: 5 GCSEs including English Language and Maths.
• Desirable: studied a tech related subject at Level 3.

Responsibilities

• Provide first line IT support to internal users.
• Assist with the administration of stock and IT hardware.
• Help with desk moves and equipment requests.
• Maintain IT Support and asset management systems.
• Undertake project work as instructed by Head of IT.

Skills

Proven interest in IT / tech

Enthusiastic and professional attitude

Commitment to learning new skills

Understanding of IT concepts

Understanding of cloud environments

Excellent verbal and communication skills

Strong problem-solving skills

Teamwork

Education

5 GCSEs grades A*-C/9-4 or equivalent

Job description

A technology company in Nottingham seeks an enthusiastic apprentice for a Digital Support Technician role. The successful candidate will provide first line IT support, assist in administration, and maintain management systems. Qualifications include 5 GCSEs and a commitment to learning new skills. This office-based role offers a salary of £25,000 and a clear pathway to relevant IT qualifications through a Level 3 apprenticeship.