IT Support

Evolve Personnel; West Midlands; On-site; GBP 30,000 - 35,000; Full time

Job summary

A well established manufacturing company is seeking an experienced IT Support Technician based in Halesowen. The role involves overseeing IT systems and providing necessary support and training. Candidates must have at least 5 years of IT experience, especially in a secure or manufacturing environment. The position offers a salary range of £30-35k, and includes benefits like a company pension and free on-site parking. This is an office-based role with working hours from 08.30am to 5pm, Monday to Friday.

Benefits

Company pension

Free parking

On-site parking

Qualifications

• 5+ years of experience in IT support.
• Knowledge of computer hardware and software.
• Ability to work independently and multitask.

Responsibilities

• Oversee IT systems and assets, provide support and training.
• Assist with upgrades and fixes.
• Engage with employees to improve operational effectiveness.

Skills

Experience in a secure and/or manufacturing environment

Excellent interpersonal skills

Strong abilities in critical thinking

Ability to maintain confidentiality

Knowledge of operating systems and technologies

Meticulous eye for detail

Education

Professional IT Certifications

ITIL v4 Foundation

Job description

To apply for this role you MUST have worked within a Manufacturing environment and or have worked in a Security Clearance Business as you will be dealing with Top Security Data and working with staff that have top security clearance.

Salary: £30-35k basic depending up on experience Hours: 08.30am to 5pm Monday to Friday - Office Based

My client is a well established manufacturing company based in Halesowen and seeking an experienced (5 years minimum) I.T. support Technician with the following:

• Five years of experience in IT
• Knowledge of operating systems, equipment and technologies
• Ability to work independently and multitask when required
• Excellent interpersonal skills
• Ability to maintain confidentiality of company information
• Meticulous eye for detail and an ability to problem solve IT issues
• Work and liaise with 3rd parties on tasks
• Strong abilities in critical thinking, problem-solving, logic
• Manage and prioritise workload efficiently
• Ability to obtain BPSS and SC

Main purpose of the role is to :

Oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed.

The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep my client up to date and equipped to meet the growing demands of their customers.

Engaging with employees throughout the company, the IT support person will have an immediate impact on the effectiveness and efficiency of our operations.

Skills required:

• Experience in a secure and/or manufacturing environment
• ITIL v4 Foundation
• Project management experience
• Professional certifications

For further information and a full job specification, please apply.

Benefits:

• Company pension
• Free parking
• On-site parking

Application question(s):

• Have you worked within a Secure and/or manufacturing environment
• Do you have professional IT Certifications

Experience:

• Project Management
• Extensive knowledge of computer hardware & Software: 5 years (preferred)