IT Operations Analyst

Aimtech Recruitment Ltd; Guildford; On-site; GBP 35,000 - 50,000; Full time

Job summary

A recruitment agency in the UK is seeking an IT Operations Analyst for a 6-month FTC role. The successful candidate will oversee the flow of work across teams, monitor delivery activities, and act as a central contact for system queries. This position requires strong coordination and problem-solving skills within a fast-paced technology environment. The role involves facilitating team forums, providing stakeholders with updates, and ensuring alignment with business priorities.

Responsibilities

• Oversee the flow of work across engineering, testing, and platform teams.
• Monitor delivery activity to spot risks and support teams to resolve issues.
• Act as a central point for system and application queries.
• Share updates on delivery changes and operational challenges.
• Organise and facilitate regular team forums.
• Provide senior IT stakeholders with visibility of operational performance.
• Support capacity and time management across the technology function.
• Assist with the coordination of project activity.

Job description

A 6 month FTC opportunity has arisen for a IT Operations Analyst to support the effective running of a multi-disciplinary IT function. This position focuses on enabling delivery, maintaining operational clarity, and ensuring technology teams are aligned with business priorities.

Youll work alongside technical leadership and delivery teams to keep initiatives moving, remove obstacles, and ensure communication flows clearly between teams and stakeholders. The role combines coordination, problem-solving, and operational oversight within a fast-moving technology environment.

What Youll Be Responsible For

• Overseeing the flow of work across engineering, testing, and platform teams, helping ensure commitments are met and priorities remain on track
• Monitoring delivery activity to spot risks, delays, or conflicting demands, and supporting teams to resolve issues before they impact outcomes
• Acting as a central point for system and application queries, coordinating responses and resolution with the relevant technical specialists
• Sharing updates on delivery changes, dependencies, or operational challenges with both technical and non-technical stakeholders
• Organising and facilitating regular team forums such as stand-ups, planning sessions, and progress reviews
• Providing senior IT stakeholders with clear visibility of operational performance, issues affecting the business, and proposed next steps
• Supporting capacity and time management across the technology function, helping ensure effort aligns with planned budgets and workloads
• Assisting with the coordination of project activity by working with analysts and testing teams to support requirement clarity and delivery progress

Aimtech Recruitment is acting as an employment agency in relation to this vacancy. All applications will be reviewed based on merit, relevant experience and suitability for the role. By applying, you consent to the processing of your personal data in accordance with our privacy policy and applicable data protection laws. We do not discriminate on the basis of age, gender, disability, race, religion, sexual orientation or any other protected characteristic. If you require any adjustments during the recruitment process, please let us know.