IT Mobile Engineer

Emmaus Catholic Academy Trust; Sale; On-site; GBP 30,000 - 40,000; Full time

Job summary

A regional education trust in Sale is seeking an IT Mobile Engineer to enhance its central IT team. The ideal candidate will provide technical support and ensure the effective operation of IT systems across multiple schools. Responsibilities include managing helpdesk tickets, assisting with hardware and software installations, and contributing to IT infrastructure development. A passion for improving IT services and a strong commitment to safeguarding and data protection is essential for this role.

Qualifications

• Enthusiastic IT professional with a passion for high-quality technical support.
• Experience in maintaining secure and reliable IT systems.
• Familiarity with asset management and documentation.

Responsibilities

• Provide first-line support to staff and students.
• Manage helpdesk tickets efficiently.
• Assist with installation, maintenance, and repair of IT equipment.
• Support major IT projects and development of SharePoint sites.

Skills

Technical support

Hardware installation

Software maintenance

Helpdesk management

Team collaboration

Job description

The Emmaus Catholic Academy Trust is committed to delivering an outstanding digital environment that enables staff and students to thrive. We are seeking to expand our central IT team and appoint an IT Mobile Engineer to support the strategic and operational delivery of our IT systems across a cluster of schools.

The post would be suitable for an enthusiastic and motivated IT professional who is passionate about providing highquality technical support and playing a key role in maintaining a secure, reliable, and innovative IT environment across our CAT.

The IT Mobile Engineer will work closely with the Cluster IT Manager to ensure that daytoday IT services run smoothly, providing firstline support to staff and students, managing helpdesk tickets, and assisting with the installation, maintenance, and repair of hardware, software, and audiovisual equipment. The role will also support the development of IT infrastructure, contribute to documentation and asset management, and help ensure that systems remain safe, compliant, and aligned with CAT standards.

This role will also contribute to the continuous improvement of IT services across the cluster, supporting the development of SharePoint sites, assisting with major IT projects, and ensuring that safeguarding, security, and data protection requirements are consistently upheld. The IT Mobile Engineer will play a key role in delivering responsive and professional support across the schools within the cluster.