IT Infrastructure Technical Manager

Nescot College; Epsom; On-site; GBP 80,000 - 100,000; Full time

Job summary

An educational institution in Epsom seeks an IT Infrastructure Technical Manager to lead their IT team. You will manage infrastructure projects, align IT services with college objectives, and ensure a positive user experience. The ideal candidate will have strong leadership skills, experience with cloud solutions, and a robust understanding of IT security. This role offers various benefits including a discounted gym and free parking.

Benefits

Discounted on-site gym

Free parking on-site

Free online qualifications

Eye care voucher

Qualifications

• Must excel in customer service to resolve IT issues effectively.
• Strong understanding of security best practices and attention to detail.
• Experience with cloud solutions and modernizing legacy systems.

Responsibilities

• Lead a team of IT professionals to ensure projects are completed on time.
• Support existing systems while implementing new infrastructure projects.
• Work to align IT infrastructure with college goals and deliver high-quality services.

Skills

Leadership and management abilities

Customer service skills

Understanding of security best practices

Experience with IaaS/PaaS/SaaS

Networking background

Knowledge of automation technologies

Experience with enterprise storage solutions

Proficiency in PowerBI

AI tooling and integrations

Education

Relevant certifications in support and architecture

Tools

Cisco Meraki

VMware

Intune/Jamf MDM

Job description

Overview

At Nescot, we are recruiting for an IT Infrastructure Technical Manager to join our IT team here at Nescot College.

37.5 hours per week, normally worked Monday - Saturday on rota basis operating between the hours of 8:00am and 9:00pm.

Nescot is recognised as the Employer of the year at the Surrey Business Awards 2024 and offers a wide range of benefits and wellbeing activities to staff.

What we are looking for

• A forward-thinker, capable of anticipating future needs and challenges, and developing strategies to address them.
• The successful candidate will need to possess strong leadership and management abilities
• Must excel in customer service skill, resolve IT-related issues promptly and effectively, and ensure a positive user experience across the college community.
• Strong understanding of security best practices in all aspects of information security, with attention to detail and a commitment to thorough documentation.
• Experience with IaaS/PaaS/SaaS hosting (preferably Azure), including the consolidation and modernisation of legacy systems to fit cloud environments. Relevant certifications in support and architecture.
• Robust networking background, with experience in managing multiple sites from firewalls to edge switches (Cisco Meraki), and familiarity with SD-WAN, IPv6, VPN, BGP, and Zero Trust/Zero Trust Network Access (ZT/ZTNA).
• Experience with on-premise solutions, e.g. VMware.
• Proficiency in managing enterprise storage solutions across on-prem and cloud environments.
• Ability to work effectively as a team player, sharing knowledge with both junior and senior staff members.
• Knowledge of cloud networking.
• Familiarity with automation or containerisation technologies, particularly power-shell scripting.
• Experience with Intune/Jamf MDM at an enterprise level.
• Good working knowledge of service desk and change management processes, including authorisation and risk categorisation.
• Ability to create reports usingPowerBI.
• Skilled in Artificial Intelligence (AI) tooling and integrations
• Familiar withthe Cyber Essentials Plus process.

Responsibilities

• Responsible for leading a team of IT professionals, providing guidance and support to ensure that all projects are completed on time and to the highest standards
• Support existing internal systems and services while simultaneously leading the development and implementation of new infrastructure projects, solutions, and platforms across both on-premises and cloud environments
• Proactively identify areas for improvement and implement innovative solutions to meet the dynamic needs of our institution
• Work closely with other departments to ensure that the IT infrastructure aligns with the college's goals and objectives and support the delivery of high-quality education and services.
• Responsible for managing budgets, negotiating with vendors, and ensuring that all IT policies and procedures are followed.
• Serve as a point of escalation, using calm and methodical thought processes to resolve issues

Benefits

• A discounted on-site gym, sports hall, fitness class, Starbucks, osteopathy and day nursery
• 5-minute walk from Ewell East Station
• Blue Light Discount
• Free online qualifications
• Free parking on-site
• Eye care voucher

Nescot is graded Good' by Ofsted following its latest inspection in January 2023. Inspectors rated the College as Good in all 8 aspects. The report recognises that students enjoy their courses and are motivated to succeed, and benefit from highly supportive relationships with staff. Safeguarding arrangements are effective with regular training for staff, and leaders have in place an effective policy for safer recruitment.

At Nescot, we\'re proud of our inclusive culture and we welcome all applications.

This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.

Closing date Sunday 28th September 2025

Interviews from 1st October 2025