IT Deployment Support

NHS; Tewkesbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A health and care organization in the UK is seeking an IT Deployment Support professional to ensure smooth IT service operations for over 6000 staff. This role involves managing the lifecycle of IT equipment, deploying hardware/software applications, and conducting audits. Candidates must have experience in IT support, A Level 3 Business admin NVQ, and a solid understanding of hardware and troubleshooting. Join a dedicated team that prioritizes inclusivity and excellent IT service delivery.

Qualifications

• Experience in a similar role and relevant IT support experience.
• Experience working within the NHS.
• Experience with hardware maintenance and repairs.

Responsibilities

• Ensure IT equipment is ready for deployment.
• Manage IT device lifecycles including asset management.
• Perform audits and patch management.

Skills

Good troubleshooting skills

Fault identification skills

Experience with IT hardware

Good general level of education

Education

A Level 3 Business admin NVQ or equivalent

Tools

Windows deployment software (MDT, SCCM, Images)

IT Inventory software

Job description

Go back Gloucestershire Health and Care NHS Foundation Trust

IT Deployment Support

The closing date is 03 December 2025

1 x Fixed Term contract/secondment opportunity for up to 12 months

*Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment*

Gloucestershire Health and Care Foundation Trust has a fantastic opportunity within the IT Deployment team. Working closely with the IT Support team to provide an excellent IT service to all colleagues.

The role will work with the IT deployment team that is responsible for, desktop and mobile device imaging, inventorying new and existing stock, deploying hardware and software applications as well as deployment of security updates. Maintain and owning the lifecycle of GHC IT Equipment is included within role.

Main duties of the job

Working as part of a team the postholder will ensure that the IT Service Team operates smoothly to provide excellent IT and Infrastructure provision across the c6000 staff of the Trust and across multiple sites

Reporting to the IT Deployment lead, you will be responsible for ensuring IT equipment is ready for deployment, this includes the lifecycles stages of IT devices, such as asset management and device inventory, configuration and installation of endpoints through to removal, and then disposal. During the lifecycle, audits will be undertaken as well as patch management.

About us

We have a skilled and dedicated workforce of over 6000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Job responsibilities

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Person Specification

Qualifications

• A Level 3 Business admin NVQ or equivalent
• Good general level of education particularly in English and Mathematics

Experience

• Experience in a similar role, together with relevant experience in IT support, project tools and environments.
• Experience of working within the NHS
• Experience with IT hardware

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

• Working knowledge of office procedures
• Good troubleshooting and fault identification skills
• Experience in performing hardware maintenance and repairs on PC's, laptops, printers etc
• Experience in IT equipment deployment through to configuration and installation of endpoint devices
• Experience of Using Windows deployment software (MDT,SCCM,Images)
• Experience of Service Desk Support tools, such as incident/service request management
• Experience of installing corporate IT applications within a network environment
• Experience of using IT Inventory software and stock management systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Health and Care NHS Foundation Trust