IT Delivery Manager

Bettys & Taylors of Harrogate; Harrogate; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A well-known family business in Harrogate is seeking an experienced IT Delivery Manager to lead a transformative project. The role requires robust knowledge of agile methodologies and experience in delivery management. Hybrid working is offered, but on-site collaboration is essential. Join a passionate team focused on continuous improvement and employee development, with competitive perks and a supportive culture.

Benefits

Free meals, drinks, and snacks

Quarterly profit-share bonus

Company-wide employee discounts

Health cash plan

Wellbeing support

Company funded counselling

Enrolment in company pension

Qualifications

• Proven experience as a Delivery Manager or in a similar technical delivery role.
• Strong knowledge of agile methodologies and frameworks.
• Excellent communication, leadership, and organisational skills.

Responsibilities

• Implementing and supporting a squad model aligned with business functions.
• Leading tool selection and process improvement.
• Coordinating resources to deliver IT work packages on time.

Skills

Agile methodologies

Communication skills

Leadership

Organisational skills

Stakeholder engagement

Tools

Confluence

Jira

Job description

Overview

Join us as a IT Delivery Manager at Bettys and Taylors Group - Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate.

This is a unique opportunity to be at the heart of a transformative project, working with a passionate and collaborative team of over 40 people in group IT. This key role will oversee the planning and coordination of IT resources, ensuring projects are delivered efficiently while driving continuous improvement across the organisation. This is a Fixed Term Contract position of 12 months.

As IT Delivery Manager, the role will offer hybrid working based from Harrogate (HG2 7DL). Please note that this position is not suitable for fully remote applicants, as regular on-site collaboration in Harrogate is essential.

Responsibilities

• Implementing and supporting a squad model aligned with business functions to enable continuous delivery and strong stakeholder engagement.
• Leading the selection, adoption, and improvement of tools and processes to support the change delivery model.
• Consolidating estimates and delivery plans from technical leads to optimise scheduling and allocation of work.
• Applying agile methodologies to promote innovation, effective decision-making, and team ownership.
• Coordinating resources to deliver IT work packages on time and within budget, while creating metrics and reports to track performance and improvement.
• Guiding multiple cross-functional squads, prioritising backlog items based on business value and managing resource constraints and interdependencies.

Qualifications

• Proven experience as a Delivery Manager, or in a similar technical delivery role.
• Strong knowledge of agile methodologies and frameworks.
• Proficiency in Confluence and Jira.
• Excellent communication, leadership, and organisational skills.
• Confidence in engaging with stakeholders and leading discussions.

What We Offer You

As a minimum, all our employees receive free meals, drinks and snacks while at work, a discretionary quarterly profit-share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company-wide employee discounts, access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension.

We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.

Great People, Great Culture

We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands - Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences and we are committed to offering an inclusive culture where everyone can thrive.

Click here to learn more about life at Bettys & Taylors Group. To apply for this role you will be required to submit a CV and cover letter.

If this sounds of interest please apply now or contact Rachel McCallum, Head of IT Service for more detail.