IT Business Partner

AXA; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance provider located in the City of Westminster seeks an experienced professional to align IT capabilities with business strategies. Responsibilities include translating business needs into IT solutions, managing project delivery, and ensuring compliance with regulatory standards. We prioritize candidates with a strong background in IT-business partnerships and project management certifications. Competitive benefits include flexible working arrangements and a commitment to a diverse work culture.

Benefits

Robust support for Flexible Working Arrangements

Enhanced family‑friendly leave benefits

Named to the Diversity Best Practices Index

Qualifications

• Established experience with IT‑business partnerships or similar roles.
• Understanding of reinsurance concepts and related regulatory context.
• Excellent stakeholder management and communication skills.

Responsibilities

• Translate business strategy into IT capability and application roadmap.
• Own the intake and prioritisation process for IT initiatives.
• Gather and document business needs into clear requirements.

Skills

IT‑business partnership

Stakeholder management

Analytical skills

Negotiation and influence

Data governance

Education

PMP/PRINCE2, ITIL Foundation or higher

Domain-relevant certifications (e.g., CBIP, CISM)

Job description

Job Overview

We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients’ potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters.

Responsibilities

Strategic Alignment and Road‑Mapping

• Translate business strategy into an IT capability and application roadmap aligned with regulatory, risk, and data governance requirements.
• Facilitate quarterly IT‑business steering committee meetings to review progress, trade‑offs, and benefits.

Demand Management and Portfolio Governance

• Own the intake and prioritisation process for IT initiatives from assigned business areas.
• Lead business case development, ROI analysis, cost‑benefit assessments, and benefits mapping.
• Maintain a prioritised IT backlog aligned to strategy, with clear acceptance criteria and value metrics.

Solution Discovery and Requirements Management

• Gather, document, and translate business needs into clear requirements, user stories, and success criteria.
• Collaborate with IT Architecture, Data & Analytics, Security, and Compliance to shape fit‑for‑purpose solutions.

Program and Project Delivery Governance

• Partner with Project Managers, Business Analysts and Apps Managers on program execution, monitor progress, and ensure solutions are delivered on time, on budget, and with expected quality.
• Facilitate assurance activities (design reviews, quality gates, test plans, user acceptance testing).

Financial Management

• Manage budgets for assigned business areas, forecast demand, monitor actuals, and support vendor negotiations and contract management where applicable.
• Track and report on value delivered, cost savings, efficiency gains, and overall ROI.

Risk, Security, and Regulatory Alignment

• Ensure IT changes comply with risk management, information security, privacy, and regulatory requirements (e.g., Solvency II, GDPR as applicable).
• Communicate risk implications to business leaders and coordinate with risk and compliance teams.

Qualifications

• Established experience with IT‑business partnership, IT PMO, business relationship management, or a similar role; insurance/reinsurance domain experience highly desirable.
• Certifications (preferred but not mandatory): PMP/PRINCE2, ITIL foundation or higher, or other project/program management certifications; domain‑relevant certifications (e.g., CBIP, CISM) are a plus.
• Understanding of reinsurance concepts (treaties, underwriting workflows, claims processes, actuarial data, risk management) and regulatory/compliance context.
• Proven business acumen, strategic thinking, and ability to translate business needs into IT solutions.
• Excellent stakeholder management and communication; negotiation and influence; analytical and problem‑solving skills.
• Experience with data governance, data analytics platforms, and modern data architectures.
• Familiarity with cloud concepts, cyber security fundamentals, and data privacy regulations relevant to insurance.
• Stakeholder management and narrative storytelling to explain technology value.

Equal Employment Opportunity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another - and our business - to move forward and succeed.

Benefits

• Robust support for Flexible Working Arrangements.
• Enhanced family‑friendly leave benefits.
• Named to the Diversity Best Practices Index.
• Signatory to the UK Women in Finance Charter.