IT Assistant

2i Recruit Ltd; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

A technology recruitment firm in Reading is seeking a motivated IT Support professional. This role involves assisting with new software and telephony projects, providing first-line support, and tracking IT inventory. The ideal candidate should have a strong interest in IT, be proactive, and possess basic IT literacy. The role also requires travel between sites. Company benefits include 25 days annual leave and free parking.

Benefits

25 days annual leave, plus bank holidays

Free parking

Qualifications

• Strong interest in IT and willingness to learn.
• Proactive approach to tasks.
• Ability to follow instructions.

Responsibilities

• Assist with the rollout of new software and telephony projects.
• Provide first-line IT support to staff.
• Support workstation setups and ensure devices are properly configured.
• Help maintain IT inventory and track equipment.
• Participate in various IT projects.

Skills

Basic IT literacy

Problem-solving skills

Good communication skills

Organisational skills

Teamwork

Tools

Microsoft Office

Job description

Are you someone who loves working in IT and would you like a role that could offer you some long-term progression in a fun but professional environment? Our client is rolling out a couple of new IT projects over the next 6 months including a new telephony project and a software project. You will be assisting with this as well as reporting into the Head of IT. The role does involve travel to different client sites so you will need to have a full clean licence.

This is a fantastic opportunity to be part of a business that’s embracing change with exciting new projects rolling out over the next six months, including a major telephony upgrade and new software implementation.

If you’re hands-on, tech-savvy and enjoy variety, this could be the perfect next step in your career.

Key Responsibilities:

• Assist with the rollout of new software and telephony projects.
• Provide first-line IT support to staff, including setting up devices, troubleshooting basic issues, and connecting to networks.
• Support workstation setups and ensure devices are properly configured.
• Help maintain IT inventory and track equipment.
• Participate in IT projects and gain experience in various technical areas.
• Learn and follow IT policies, procedures, and best practices.

Requirements:

• A strong interest in IT and willingness to learn.
• Basic IT literacy (familiarity with computers, Microsoft Office, and common software).
• Problem-solving skills and a proactive approach to tasks.
• Good communication and organisational skills.
• Ability to follow instructions and work as part of a team.
• Willingness to travel occasionally between sites if required.

Company Benefits:

• 25 days annual leave, plus bank holidays
• Free parking

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

Would you like to discuss this job further?
Speak to our recruitment advisors: 01483 414719