IT Apprentice: Earn While You Learn in IT Support

Barnsley College; Doncaster; On-site; GBP 15,000 - 20,000; Full time

Job summary

An educational institution in the UK is seeking a motivated IT Apprentice to join their IT Services team. This role offers an excellent opportunity to gain hands-on experience while working towards a nationally recognized qualification. Responsibilities include assisting with IT support and system configurations. Candidates should have a strong interest in IT and basic knowledge of computer systems. The apprenticeship includes structured training and development opportunities.

Benefits

Earn while you learn

Access to facilities and benefits

Supportive team

Qualifications

• Strong interest in IT and technology.
• Good problem-solving and communication skills.
• Ability to work as part of a team and independently when required.
• Basic understanding of computer systems, networks, and Microsoft Office applications.
• Willingness to learn and develop new skills.

Responsibilities

• Assist with installing and configuring computer operating systems and applications.
• Provide first-line technical support to staff and students.
• Perform basic troubleshooting for hardware and software issues.
• Maintain accurate records of IT assets and service requests.
• Support the Service Desk team in resolving incidents.

Skills

Interest in IT and technology

Problem-solving skills

Communication skills

Teamwork

Willingness to learn

Education

GCSEs in English and Maths (Grade 4/C or above preferred)

Job description

An educational institution in the UK is seeking a motivated IT Apprentice to join their IT Services team. This role offers an excellent opportunity to gain hands-on experience while working towards a nationally recognized qualification. Responsibilities include assisting with IT support and system configurations. Candidates should have a strong interest in IT and basic knowledge of computer systems. The apprenticeship includes structured training and development opportunities.