IT Application Support Technician

Wills Consultants Ltd; Milton Keynes; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global leader in engineering in Milton Keynes is looking for an IT Application Support Technician to troubleshoot automated warehouse systems. The role requires strong SQL database knowledge and Linux experience. Ideal candidates should possess a relevant degree and be prepared to work a rotating shift schedule. Benefits include generous holiday, career development, and a Company Pension. Work involves collaboration with internal teams to ensure system stability and uptime.

Benefits

25 days holiday + 8 bank holidays

Career development opportunities

Company Pension

Cycle to Work Scheme

Qualifications

• Strong knowledge of SQL databases like Oracle, MySQL, SQL Server.
• Experience with Linux is essential.
• Willingness to work on a rotating shift pattern.

Responsibilities

• Troubleshoot and resolve issues with Warehouse Management Systems.
• Monitor server availability and perform system updates.
• Produce system documentation and user guides.

Skills

SQL databases

Linux experience

Problem-solving skills

Communication skills

Java or object-oriented language experience

Education

BSc / HND / HNC in Computer Science or related discipline

Job description

IT Application Support Technician / Shift-Based / Site-Based / Days & Nights

We are thrilled to be recruiting for an IT Application Support Technician on behalf of a global leader in engineering and automation, based in Milton Keynes.

If you're looking for a hands‑on technical role that offers both challenge and career progression—this could be your next big move!

Why Join?

• 25 days holiday + 8 bank holidays
• Career development and progression opportunities
• Cycle to Work Scheme
• Company Pension
• Site‑based support role – no two days the same!
• And much more…

About the Role

You will play a key role in supporting highly automated warehouse systems, working in a fast‑paced environment where reliability is everything.

• Troubleshoot and resolve issues with Warehouse Management and Material Flow Systems
• Monitor server availability and perform system updates
• Design and run test scenarios to identify software faults
• Produce system documentation, user guides, and support reports
• Work closely with internal teams and end‑users to ensure system stability and uptime

What You'll Need

• BSc / HND / HNC in Computer Science, IT Engineering, or related discipline
• Strong knowledge of SQL databases (Oracle, MySQL, SQL Server)
• Linux experience is essential
• Experience with Java or other object‑oriented languages is advantageous
• Ability to analyse technical data, solve problems and work independently
• Excellent communication and documentation skills
• Willingness to work on a rotating shift pattern, including nights and weekends
• Ability to work on‑site and travel occasionally to other locations

About Us

Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs.