IT & Admin Support Assistant — Learn Microsoft 365 & SharePoint

JobStart Scheme; Belfast; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused IT organization is seeking an IT Support role in Belfast. The position offers up to 25 hours a week providing remote IT assistance and skills development, including experience with Microsoft 365 and troubleshooting. Ideal candidates are interested in technology, willing to learn, and possess good communication skills. Flexible hours may be available upon approval. This temporary role pays between £7.55 and £12.21 per hour based on age and experience.

Qualifications

• Ability to maintain confidentiality and follow data protection.
• Willingness to learn and adapt to new technologies.
• Interest in community or social enterprise work.

Responsibilities

• Provide basic remote IT support to clients.
• Maintain records of support calls and logged issues.
• Support installation and setup of software and cloud systems.
• Monitor helpdesk inbox and escalate queries to IT Manager.

Skills

Ability to follow data protection procedures

Good communication skills

Interest in IT and technology

Experience helping others with IT

Education

Good general education including English and Maths

Tools

Microsoft 365

Outlook

SharePoint

Teams

Job description

A community-focused IT organization is seeking an IT Support role in Belfast. The position offers up to 25 hours a week providing remote IT assistance and skills development, including experience with Microsoft 365 and troubleshooting. Ideal candidates are interested in technology, willing to learn, and possess good communication skills. Flexible hours may be available upon approval. This temporary role pays between £7.55 and £12.21 per hour based on age and experience.