ISOC Tier 1 Engineer: 24/7 Shift & Training Path

SF Recruitment (Tech); Watford; On-site; GBP 29,000; Full time

Job summary

A leading recruitment agency is seeking motivated individuals for the ISOC Tier 1 Engineer position in Bolton. This role is perfect for beginners in networking or cybersecurity who desire practical experience and structured training. Responsibilities include triaging network alerts, providing customer support, and participating in a 24/7 shift rota. A CCNA or equivalent is preferred, while training will be provided. The position offers a salary of £28,500 along with a comprehensive benefits package including training, holiday schemes, and pension.

Benefits

Comprehensive benefits package

23 days annual leave

Holiday buy scheme

Pension scheme

Death in service cover

Bonus scheme

Employee assistance programme

Cycle-to-work scheme

Active social calendar

Qualifications

• Strong interest in networking or cyber security, formal study or self-learning welcomed.
• Experience in a service desk, MSP, NOC, or technical support environment is beneficial but not essential.
• Must be a British national and eligible for Security Clearance (PV3).

Responsibilities

• Provide 1st line triage, investigation, and resolution of network and security alerts.
• Monitor and support customer environments including routers, switches, firewalls.
• Engage in structured learning and certification programmes to build towards Tier 2 responsibilities.

Skills

Interest in networking or cyber security

Confident communicator

Problem-solving skills

Ability to work in a fast-paced environment

Education

CCNA (completed or in progress)

Tools

Cisco

Aruba

Juniper

Job description

A leading recruitment agency is seeking motivated individuals for the ISOC Tier 1 Engineer position in Bolton. This role is perfect for beginners in networking or cybersecurity who desire practical experience and structured training. Responsibilities include triaging network alerts, providing customer support, and participating in a 24/7 shift rota. A CCNA or equivalent is preferred, while training will be provided. The position offers a salary of £28,500 along with a comprehensive benefits package including training, holiday schemes, and pension.