ISOC Engineer Tier 1

SF Recruitment (Tech); Coventry; On-site; GBP 29,000; Full time

Job summary

A technology recruitment firm is expanding their Secure Operations Centre and needs motivated ISOC Tier 1 Engineers in Bolton. This entry-level role is ideal for individuals starting their careers in networking or cybersecurity. You'll provide first-line support, monitor customer environments, and participate in a structured training program, all while working in a fast-paced environment. Candidates should have a strong interest in technology and be eager to learn. Competitive salary of £28,500 plus benefits. Shift work is required.

Qualifications

• Strong interest in networking or cyber security, with formal study or self-learning.
• No prior experience required, but must be eager to learn.

Responsibilities

• Provide 1st line triage, investigation, and resolution of alerts.
• Monitor and support customer environments including routers and firewalls.
• Escalate issues to Tier 2 engineers where required.
• Maintain accurate incident records and contribute to service improvement.
• Participate in a 24/7 shift rota, including weekends.
• Engage in structured learning and certification programs.

Skills

Interest in networking

Interest in cyber security

Job description

Location: Horwich, Bolton

Salary: £28,500 + Benefits

Hours: 24 / 7 Shift-Based Role

The Opportunity

We are expanding our Secure Operations Centre in Bolton and are looking for motivated ISOC Tier 1 Engineers to join our growing team. This is an ideal role for individuals at the start of their networking or security careers who want hands‑on exposure within a fast‑paced environment, structured training, and a clear path to progress into Tier 2 and beyond.

If you're passionate about technology, eager to learn, and ready to take the first step in a SOC / NOC career, we want to hear from you.

Key Responsibilities

• Provide 1st line triage, investigation, and resolution of network and security alerts.
• Monitor and support customer environments including routers, switches, firewalls, and related tools.
• Escalate issues to Tier 2 engineers where required.
• Work closely with customers and internal teams to ensure timely updates and high-quality service.
• Maintain accurate incident records and contribute to service improvement.
• Participate in a 24 / 7 shift rota, including weekends, bank holidays, and on-call cover.
• Engage in structured learning and certification programmes to build towards Tier 2 responsibilities.

Skills and Experience Required

• A strong interest in networking or cyber security – formal study or self‑learning welcomed.
• CCN...