Invoicing Supervisor & Admin Process Lead

Coulter Elite Resourcing; Greetham; On-site; GBP 28,000 - 30,000; Full time

Job summary

A reputable UK business is seeking an Administrator to oversee invoicing processes and manage customer communications. This role requires strong organizational abilities and effective communication skills. You'll be responsible for supervising a small team while maintaining accurate records and identifying areas for process improvement. The ideal candidate will be proactive, detail-oriented, and confident in a customer service environment. A full UK driving license is required for this position.

Qualifications

• Excellent communication skills in both written and spoken forms.
• Demonstrated confidence in customer service roles.
• Proficiency in IT and relevant software.
• High attention to detail when managing records.
• Strong organizational skills for multitasking.
• Ability to work both independently and as part of a team.
• Possession of a full UK driving license.

Responsibilities

• Oversee invoicing processes for all UK accounts.
• Resolve customer queries promptly and professionally.
• Handle communication with customers via email and phone.
• Track down and organize missing paperwork.
• Maintain accurate administrative records.
• Streamline invoicing processes for efficiency.
• Create clear process guides for customer use.
• Supervise a small team to ensure all accounts are managed.
• Perform ad-hoc tasks as required by the team.

Skills

Strong written and verbal communication

Confident with customer service

IT-literate

High attention to detail

Organised and methodical

Proactive

Ability to multitask

Strong team player

Job description

A reputable UK business is seeking an Administrator to oversee invoicing processes and manage customer communications. This role requires strong organizational abilities and effective communication skills. You'll be responsible for supervising a small team while maintaining accurate records and identifying areas for process improvement. The ideal candidate will be proactive, detail-oriented, and confident in a customer service environment. A full UK driving license is required for this position.