Inventory & Sales Coordinator

Pertemps Crawley Perms; Horsham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A reputable recruitment agency in Horsham seeks an Inventory & Commercial Sales Coordinator for a 12-month maternity cover role. The ideal candidate should have a background in sales support or order processing and excellent Excel skills. Key responsibilities include managing web-based sales, processing orders, and providing exceptional customer support. The package includes hybrid working options and a salary starting at £30,000 depending on experience.

Benefits

22 days' holiday + bank holidays

Hybrid working (1-2 days per week after probation)

Early finish at 4:30pm every Friday

Qualifications

• Proven experience in sales administration, order processing, or customer support.
• Experience in aerospace, engineering, or a similar technical sales environment is desirable.
• Ability to work collaboratively with other internal teams.

Responsibilities

• Download, update, and maintain weekly stock lists.
• Process all inbound enquiries and quotation requests from web-based platforms.
• Manage shared inboxes and prioritise communications efficiently.
• Handle direct sales enquiries, quote requests, and order outlines.
• Review purchase orders for accuracy and completeness.
• Prepare, update, and follow up on customer quotations.
• Provide excellent customer support, including order updates and aftersales communication.
• Collaborate closely with internal teams to support smooth sales operations.
• Identify opportunities to upsell and promote additional products or services.

Skills

Sales administration

Order processing

Customer support

Strong Excel skills

Tools

Microsoft Office

Job description

Inventory & Commercial Sales Coordinator

Our client is a highly regarded business experiencing significant growth, and is seeking a proactive, hands‑on Inventory & Commercial Sales Coordinator to join the team on a 12‑month maternity cover contract.

This role is ideal for someone who isn't afraid to get stuck in—managing current web‑based sales, processing high‑volume orders, reviewing margins, and ensuring customers receive accurate, up‑to‑date quotations. You'll be confident working at pace, able to prioritise effectively, and comfortable supporting all areas of the sales function as the business continues to grow.

A background in sales support, order processing, or parts‑related environments is highly beneficial. Strong Excel skills and the ability to pick things up quickly will be essential.

The Role

• Download, update, and maintain weekly stock lists
• Process all inbound enquiries and quotation requests from web‑based platforms
• Manage shared inboxes and prioritise communications efficiently
• Handle direct sales enquiries, quote requests, and order outlines
• Review purchase orders for accuracy and completeness
• Prepare, update, and follow up on customer quotationsReview older quotes and provide refreshed, accurate pricing
• Provide excellent customer support, including order updates and aftersales communication
• Collaborate closely with internal teams to support smooth sales operations
• Identify opportunities to upsell and promote additional products or services
• Contribute ideas to improve sales processes and workflow efficiency
• Manage inbound phone calls with professionalism and clarity
• Support at trade shows, expos, or industry events when required

The Person

• Proven experience in sales administration, order processing, or customer support
• Experience in aerospace, engineering, or a similar technical sales environment is desirable
• Excellent customer service skills with the ability to build positive relationships
• Proficient in Microsoft Office, especially Excel (spreadsheets, formulas, data handling)
• Ability to work collaboratively with Logistics, Procurement, Finance, and other internal teams

The Package

• Monday to Friday, 8:30am-5:00pm (early finish at 4:30pm every Friday)
• Hybrid working (1-2 days per week after probation)
• 22 days' holiday + bank holidays
• £30,000+ salary, dependent on experience
• 12-month maternity cover with the potential to make a significant impact in a rapidly growing business