Interim National Account Manager - Skincare (12 Month FTC)

Shiseido; City of Westminster; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading cosmetics company in the UK is seeking a National Account Manager to drive business performance across its National Account Groups. This role involves managing wholesale sales, ensuring effective communication with retailer partners, and achieving agreed targets. Ideal candidates will have strong experience in retail sales management and excellent organizational skills. Flexible working and a generous benefits scheme are offered.

Benefits

Generous contributory pension scheme - match up to 8%

Annual performance related bonus

Private medical insurance

Flexible working options

Generous product allocation & discount

Qualifications

• Strong experience at National Account Manager level.
• Experience in retail sales management within the cosmetics industry.
• Excellent written and verbal communication skills.
• Proficient at Excel and excellent organizational skills.

Responsibilities

• Ensure smooth running of stock replenishment processes.
• Achieve agreed retail and wholesale targets.
• Develop and implement activities tailored to each National Account Group.
• Build strong relationships with account management teams.

Skills

Strong experience at National Account Manager level

Commercially aware & ability to drive business performance

Experience in retail sales management

Proven track record of managing wholesale sales

Excellent written and verbal communications skills

Proficient at Excel

Excellent planning & organisational skills

Team player, adaptable

Job description

Company Overview

Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.

National Accounts Strategy

To achieve agreed wholesale targets with various National Accounts through effective communication and implementation of strategic plans, and to maximise business to its full potential.

Responsibilities

Stock and Events

• To ensure smooth running of the stock replenishment processes and liaise with Operations team members accordingly.
• To manage the correct par levels for each store within allocated National Account Groups and negotiating for increases where necessary.
• To work with the retailer to ensure the optimum assortment is in place to maximise sales within an open‑sell environment. Maintaining retailer specific assortment files and order forms.
• To successfully sell‑in the Marketing Programmes to each of the allocated National Account Groups and maximise store support for these activities to ensure that targets are achieved.
• To work with the Digital Expert to ensure online targets are achieved. To brief the Digital Expert on retailer specific requirements to ensure the Digital expert delivers the right assets to the NAM.
• Assist with new launch forecasting for allocated National Account Groups.

Retail and Wholesale Budgets

• To achieve agreed retail and wholesale targets within the allocated National Account Groups.
• To monitor and forecast retail and wholesale performance for the allocated National Account Groups.
• Develop and implement activities tailored to each allocated National Account Group as needed and directed to maximise business potential.

Communications

• To provide effective communication and strong working relationships with each allocated National Account Group management team.
• To ensure effective communication and co‑ordinated activity between brand management and field sales team.
• To encourage feedback from the Field Management relating in respect of the National Account Groups.
• Be fully responsive to any urgent retailer needs.

Other

• To seek improvement in operating efficiencies within the allocated National Account Groups with particular reference to stock replenishment systems.
• To work with the Visual Merchandising team to ensure all retailer specific merchandising needs are met to deadline.
• To actively seek space and location improvements within the allocated National Account Groups and liaise with Senior Commercial Team to feed back any local opportunities. To report back immediately on any changes at local level that impede visibility and access to the counter.
• Ensure regular visits to key stores within allocated National Account Groups with field sales team or on own.
• To monitor and communicate competitor activity and performance within the allocated National Account Groups.
• To implement and complete projects as requested by the General Manager/Commercial Director.

Qualifications

• Strong experience at National Account Manager level
• Commercially aware & ability to drive business performance.
• Experience in retail sales management within the National Account sector of the cosmetics industry.
• Proven track record of managing wholesale sales within the National Account sector.
• Able to manage time effectively and plan in contingencies to ensure targets are met.
• Excellent written and verbal communications skills, adaptable for delivery to a range of audiences.
• Team player, ability to respond to rapidly changing demands.
• Proficient at Excel.
• Excellent planning & organisational skills.
• Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

Benefits

• Day off when you get married or move house
• Generous contributory pension scheme - match up to 8%
• Annual performance related bonus
• Private medical insurance with Vitality
• Enhanced parental allowance
• Generous product allocation & discount
• Life Assurance up to x4 your salary
• Flexible Friday finish
• Flexible & hybrid working
• Wellbeing programmes
• Annual performance and development reviews so you know your career is going in the right direction