Interim IT Support Engineer

Red King Resourcing; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A technical recruitment firm is seeking a Level 2 IT Support Engineer for a long term onsite role in Stevenage. You'll be supporting over 8000 devices, providing hands-on support, troubleshooting hardware/software issues, and ensuring compliance with internal standards. Ideal candidates will have strong Level 2 support experience, confidence in device imaging and troubleshooting, and a good understanding of Windows, Active Directory, and Office 365. Apply today for consideration.

Qualifications

• Strong Level 2 support experience is essential.
• Experience with imaging and configuring devices is required.
• Confident troubleshooting of hardware faults is expected.
• Good understanding of Windows, Active Directory, and Office 365 is necessary.

Responsibilities

• Support users with PC and laptop issues.
• Image and onboard new computers into the domain.
• Troubleshoot hardware and software faults.
• Secure and protect equipment.
• Maintain asset and stock records.
• Support scientific teams with data flows.

Skills

Level 2 IT support experience

Hardware troubleshooting

Device imaging

Windows support

Active Directory knowledge

Office 365 knowledge

Job description

IT Support Engineer

Stevenage
180 per day
08 December 2025 to 26 August 2026

Overview

A long term opportunity has become available for an experienced Level 2 IT Support Engineer to join a large scientific and research environment in Stevenage. This is a full time onsite role supporting a busy estate of more than 8000 PCs globally.

You will be providing hands on support for users, imaging and onboarding new devices, resolving hardware and software issues and ensuring equipment remains secure and fully operational. The role suits someone confident with Windows support, device builds, hardware troubleshooting and day to day deskside activity.

What you will be doing

• Supporting users with PC, laptop and peripheral issues
• Imaging and onboarding new computers into the domain
• Troubleshooting hardware and software faults
• Securing and protecting new and existing equipment
• Maintaining accurate asset and stock records
• Working with scientific teams to support data flows for laboratory equipment
• Assisting users with queries and equipment requests
• Ensuring all devices remain compliant with internal standards

What you will need

• Strong Level 2 support experience
• Hands on background with imaging, rebuilding and configuring devices
• Confident troubleshooting hardware faults
• Good understanding of Windows, Active Directory and Office 365
• Clear communication skills and a proactive approach
• Full eligibility to work in the UK
• Availability to start in December

If you are looking for a solid long term contract in an interesting technical environment, apply today for immediate consideration.