Interim Infrastructure & Service Management Lead - IT Transformation

Tria; City Of London; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

A FTSE 250 organisation is seeking an Interim Head of Infrastructure & Service Management to lead a major IT transformation programme. This role involves defining the infrastructure and service foundations required for growth and overseeing service management strategies. The ideal candidate will have a strong track record in enterprise-scale transformations and will work closely with executive leadership. The position offers a hybrid working model and a competitive daily rate.

Qualifications

• Proven track record in leading enterprise-scale transformations in complex environments.
• Deep technical credibility across modern infrastructure architectures.
• Comfortable operating at executive and Board level.

Responsibilities

• Assess current infrastructure and service management landscape.
• Define target state for infrastructure and service management.
• Establish principles for standardisation and cloud adoption.
• Review third-party service contracts for performance and cost-efficiency.
• Design end-to-end service governance models.
• Collaborate with leadership across IT functions.
• Produce a clear transformation roadmap and implementation plan.

Skills

Enterprise-scale infrastructure transformation

Service management

Cloud and hybrid platforms

ITSM tooling

Operational resilience

Executive communication

Job description

A FTSE 250 organisation is seeking an Interim Head of Infrastructure & Service Management to lead a major IT transformation programme. This role involves defining the infrastructure and service foundations required for growth and overseeing service management strategies. The ideal candidate will have a strong track record in enterprise-scale transformations and will work closely with executive leadership. The position offers a hybrid working model and a competitive daily rate.