INT Caseworker - Lewisham Division

NHS; Greater London; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading health organization in Greater London is looking for a full-time INT Caseworker dedicated to improving community-based care. This role will involve streamlining care pathways, supporting patient assessments, and ensuring effective coordination of services across health and social care. Ideal candidates will possess strong organizational, communication, and analytical skills, as well as relevant qualifications. The position offers a salary between £30,000 and £36,000 annually, depending on experience, along with NHS pension benefits and a supportive work environment.

Benefits

NHS pension scheme

Minimum 27 days annual leave, plus bank holidays

Employee discounts and benefits

Wellbeing support and initiatives

Qualifications

• Experience in health, social care, or community coordination roles.
• Familiarity with holistic assessment approaches and patient-centred care planning.
• Ability to conduct person-centred assessments and create individualised care plans.

Responsibilities

• Support the implementation of Lewisham NHS 10-Year Plan.
• Manage complex caseloads and conduct holistic assessments.
• Ensure individuals receive the right support through effective coordination.

Skills

Strong organisational skills

Excellent interpersonal and communication skills

Analytical skills

Problem-solving skills

Education

Good general education with English and Maths to GCSE standard

Relevant NVQ 3 or equivalent qualification or experience

Tools

EMIS Web

Microsoft Excel

Microsoft Word

AccuRx

Job description

ModalityPartnership Lewisham Division has a full-time vacancy for INT Caseworker for 37.5hours per week on a fixed term contract for 2 years. The INTs are designed todeliver coordinated, community-based care and support. Were building a healthand care system thats not just sustainable but supports peoples physical andmental wellbeing. By putting peoples needs at the centre of everything we do,were ensuring access to high-quality, tailored support when its needed most. We are seeking dedicated postholders to joinour team and who can display our CARE values: Commitment, Accountability,Respect and Excellence.

This job issuitable for individuals who are career driven and have a passion for working inan agile manner, implementing solutions, delivering key organisational prioritiesand who are committed to make real changes to the health care services providedwithin Primary Care to improve patient care.

As an employee withus you can benefit from

Enrolment to the NHS pension scheme

Annual leave minimum 27 days, plus 8days bank holiday pro rata

Employee discounts and benefits scheme

Employee assistance programme (EAP)

Education and career pathways

Enhanced Family friendly policies

Wellbeing support and initiative

If you areinterested in learning more, please read on.

Main duties of the job

The INTCaseworker will play a central role in supporting the implementation anddelivery of Lewisham NHS 10 -Year Plan for integrated neighbourhood working.The role holder will focus on improving outcomes for residents by streamliningcare pathways, managing complex caseloads, conducting holistic assessments, andensuring individuals receive the right support through effective signpostingand coordination. Acting as the critical link between health, social care, andcommunity services, the INT Caseworker will ensure seamless, person-centredcare that tackles health inequalities.

The role is nota regular 9am-5pm job and is not a pure patient facing role; the job requires innovation,flexibility and commitment and the postholder will be required to work onquality improvement as outlined in the job specification and work resourcefullyas part of the team to ensure tasks are completed.

About us

We are one ofthe largest GP super-partnerships in the UK, serving over 450,000 patients andwith a workforce of 1500+. We are unique,we are always looking at ways to improve our delivery of services through theimplementation of new and innovative solutions that we can scale across theorganisation. Your job is to work directly with key stakeholders to help us toharmonise ways of working and improve working practices to improve patient andstaff satisfaction. This is a role thatwill equip you with a portfolio of clinical skills and development and operationalskills to make sustainable changes within Primary Care.

All employeesare welcomed to enrol in our employee benefits scheme and NHS pension scheme. Weare committed to developing our people through education and career pathwaysand who align to our organisational values of CARE.

ModalityPartnership is an Equal Opportunities Employer and is committed to ensuringequal employment opportunities for all our potential applicants in line withthe Equality Act, 2010.

Job responsibilities

Please refer tothe supporting documents section to retrieve the JD detailing the coreresponsibilities of this role.

You will lovethis job if you have a passion for providing high quality patient care, thinkingoutside the box, are innovative and are driven to find and implement solutionsto improve the day to day working environment. You will learn more because youwill improve the way we work from the ground up whist working closely withleadership teams to influence service improvement.

If you feelthis is the ideal career advancing opportunity for you and you want to rise tothe challenge of this opportunity, we welcome an application for you to joinour growing team of likeminded people.

Please note: Modality Partnership reserves theright to close this vacancy at any point during the recruitment stage.

Pre-employment

As partof recruitment to the Modality Partnership, we will be checking the vaccinationstatus of all new starters so that we can manage individual and environmentalrisks. We will offer support to those who may be undecided about vaccinations.

For recruitmentto this role you will be asked to provide full Hep b vaccination historyincluding titre levels and/or booster evidence and MMR and Varicella evidence.

Right towork checks

Allapplicants invited for interview will need to prove their right to work in theUK at the interview stage.

References

Referencesmust be secured prior to beginning employment, one must be your current or mostrecent employer.

Employmenthistory

You mustnotify us of any employment gaps of 6 weeks or more.

Person Specification

Skills

• Strong organisational skills to manage caseloads and prioritise tasks effectively
• Excellent interpersonal and communication skills for working with patients, families, and multidisciplinary teams
• Analytical skills to assess population health data and identify target groups for intervention Ability to conduct person-centred assessments and create individualised care plans Knowledge of the health and social care system, including voluntary sector services Proficiency in IT systems and digital tools for care coordination and reporting including EMIS Web, Microsoft Excel/Word/Outlook and AccuRx
• Problem-solving skills to address various challenges

Personal Qualities

• Highly motivated.
• Flexibility.
• Team player.
• Ability to work across boundaries.
• Trained in phlebotomy and health care checks .
• Can speak multiple languages
• Able to travel between practice sites Bellingham Surgery, The Jenner, South Lewisham Health Centre Health Centre and additional community centres or venues across Lewisham Borough
• Able to provide full Hep b vaccination evidence including titre levels and/or booster evidence

Knowledge

• Previous experience in health, social care, or community coordination roles
• Familiarity with face-to-face holistic assessment approaches and patient-centred care planning
• Understanding of population health management and tackling health inequalities Competence in completing NHS Health Checks and Diabetes 8 Care Processes including blood pressure, weight, height and pulse checks
• Knowledge of the Lewisham area and its health and care landscape
• Experience with working with those with Learning Disabilities and SMI

Qualifications

• Good general education with English and Maths to GCSE standard or equivalent Relevant NVQ 3 or equivalent qualification or experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£30,000 to £36,000 a yearSalary is WTE and depending on experience