Insurance Claims Handler

The Best Connection Group Limited; Mansfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is looking for experienced Insurance Claim Handlers in Mansfield. Join a team where you will manage insurance claims from start to settlement, ensure customer satisfaction, and specialize in buildings and construction claims. Candidates should have technical claims handling experience and excellent problem-solving skills. The role offers a dynamic work environment with negotiable pay based on experience.

Benefits

Negotiable pay

Potential overtime available

Full CV requirement followed by interview

Qualifications

• Proven experience in technical claims handling role.
• Solid understanding of building defect diagnosis.
• Familiarity with HSE & CDM regulations.

Responsibilities

• Manage claims from start to settlement.
• Make decisions on claims validity.
• Support and drive claims forward to meet customer needs.
• Check for potential fraudulent activity.
• Specialise in validating and settling commercial insurance claims.

Skills

Problem solving

Interpersonal skills

Customer service

Education

Cert CII or Cert CILA

Job description

Overview

MAIN REQUIREMENT - Technical claims handling experience

The Best Connection are currently seeking experienced Insurance ClaimHandlers, for our client in the Mansfield area!!

You will love a challenge, problem solving, working hard and smartly to deliver the best possible outcome.

Experience in a previous technical claims handling role is essential coupled with a solid understanding of building defect diagnosis, building & construction, HSE & CDM regulations. Cert CII or Cert CILA will also be of benefit...

The ideal candidate will be able to:

• Have a great knowledge of problem solving
• Work hard to deliver the best possible outcome
• Provide the best service
• Excel at building rapport with customers
• Excellent interpersonal and customer service skills in order to provide relevant and accurate information to customers

Responsibilities

• Managing claims from the start, through to settlement
• Making decisions collectively on the extent and validity of a claim
• You will provide support and take ownership to drive the claim forward meeting every element of customer need
• Checking for any potential fraudulent activity
• You will specialise in buildings & construction, validating and settling commercial insurance claims. You will have the knowledge to build and scope repairs from £25-50k
• Guide policyholders on how to proceed with the claim, whether that be inbound or outbound calls
• Liaising with internal departments
• General administration duties

Working hours

• Working an 8 hour shift Monday - Friday between 8am - 6pm (37.5 hours per week)
• Saturday rota shift 9am-1pm
• Potential over time available, paid at time and a half
• Pay rate is negotiable dependant on experience.

A full CV will be required, followed by an interview directly with the company!