Installation Engineer

BOSS Professional Services; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading security solutions provider is looking for a skilled Security Installation / Service Engineer based in London. The successful candidate will install, service, and maintain electronic security systems such as CCTV and alarms. This role requires the ability to work independently and collaboratively, demonstrating excellent customer service and technical skills. A commitment to completing documentation and providing accurate reports will also be key in this position. Join a dynamic team focused on customer satisfaction.

Qualifications

• Strong understanding of CCTV, intruder alarms, access control systems.
• Excellent customer service and communication skills.
• Ability to diagnose faults and perform repairs on security systems.

Responsibilities

• Install, configure, and commission various security systems.
• Perform routine servicing and call outs to ensure system functionality.
• Provide technical support to customers during installations.
• Complete documentation accurately and on time.

Skills

Technical knowledge of security systems

Customer service skills

Ability to work independently

Team collaboration

Job description

Job Title: Security Installation / Service Engineer

• Location : London / Home Counties
• Job Type : Full-Time
• Reports To : Head of Operations

Job Summary

We are seeking a skilled and motivated Security Installation / Service Engineer to join our team. The successful candidate will be responsible for the installation, servicing, maintenance, and repair of a wide range of electronic security systems, including CCTV, intruder alarms, access control, and intercom systems. The role requires excellent technical knowledge, customer service skills, and the ability to work independently and as part of a team.

Key Responsibilities

• Install, configure, and commission security systems including CCTV, intruder alarms, access control, and door entry systems within budgeted and slod margins.
• Perform PPM servicing and routine call outs of installed systems ensuring optimal functionality, PPM compliance and highest levels of customer satisfaction
• Diagnose faults, perform repairs, and replace faulty components as needed.
• Provide technical support and guidance to customers during and after installations.
• Complete all relevant documentation and reports accurately and on time.