Inside Sales Consultant

Johnson Controls; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading multinational company in Manchester is seeking an Inside Sales Professional responsible for managing a pipeline of opportunities and ensuring effective communication between external and internal sales teams. This role emphasizes strong organization, customer service, and the ability to work towards targets. The company offers a collaborative environment, with a focus on work-life balance, continuous learning, and an attractive benefits package.

Benefits

Competitive salary

Commission scheme

Pension scheme

Life assurance

Employee assistance program

Employee referral scheme

Discounts on company products

Cycle-to-work scheme

Eye-care vouchers

Holiday purchase options

Qualifications

• Strong organization and communication skills between stakeholders.
• Excellent customer service skills to provide a customer-first experience.
• Ability to work to targets and meet KPIs set.

Responsibilities

• Effective management of a pipeline of opportunities to close and win.
• Liaising with management teams to secure business.
• Completing pricing checks and negotiating with customers to secure revenue.

Skills

Strong organization and communication skills

Excellent customer service skills

Verbal and written communication skills

Ability to work as part of a team

Ability to manage workload

Working to targets and meeting KPIs

Tools

Outlook

Word

Excel

Job description

Reporting to Inside Sales Manager, you will be responsible for securing revenue from quoted works from our external sales teams. You will also act as a queue manager, ensuring opportunities are directed appropriately between external and internal sales teams.

Responsibilities

• Effective management of a pipeline of opportunities to close and win
• Liaising with management teams to secure business
• Completing pricing checks and negotiating with customers to secure revenue
• Providing customer service including updates to customers
• Speaking with customers to understand needs, opportunities to cross‑sell/up‑sell
• Calling customers to build relationships and repeat business

Qualifications

• Strong organization and communication skills between stakeholders
• Computer literate – able to use Outlook, Word, Excel and internal systems (training provided)
• Excellent customer service skills to provide a customer‑first experience
• Excellent verbal and written communication skills
• Ability to work as part of a team yet manage own workload
• Ability to work to targets and meet KPIs set

Company Culture & Benefits

At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team builds innovative, integrated solutions that make cities more connected, buildings smarter and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mindset and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

We offer a company culture that promotes work‑life balance, a commitment to continued learning and development, access to mental health support, a fantastic benefits package with a competitive salary, commission scheme, pension, life assurance, employee assistance program, employee referral scheme, discounts on Johnson Controls security products (including ADT Smart Home), voluntary schemes for childcare vouchers, cycle‑to‑work, eye‑care vouchers, and holiday purchase.