Innovation Design Lead: Shape Future Services & Strategy

HSBC Group; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global banking institution is seeking an Innovation Design Lead for their Global Design Team in London. This hybrid role involves leading innovative design initiatives, exploring forward-looking opportunities, and crafting compelling design narratives. The ideal candidate will have experience in service or product design, a passion for emerging technology, and strong collaboration skills. Join this dynamic team to make a meaningful difference in customer experiences and benefit from tailored professional development and competitive pay.

Benefits

Private healthcare

Enhanced maternity & adoption pay

Contributory pension scheme

Qualifications

• Experience in service or product design, speculative design or innovation-focused roles.
• Clear understanding of design research and human-centered design principles.
• Comfortable using tools like Figma and communicating visually.
• Passion for emerging technology and changing customer behaviors.
• Strong collaboration and communication skills.

Responsibilities

• Support the discovery of new service or product spaces through trend research.
• Contribute to early-stage concepts and prototypes.
• Craft design narratives to articulate design intent.
• Participate in design sprints and collaboration with teams.
• Balance imagination with feasibility in global markets.

Skills

Service or product design

Speculative design

Innovation-focused roles

Design research

Human-centred design principles

Figma

Storytelling methods

Cross-functional teamwork

Tools

Figma

Job description

A global banking institution is seeking an Innovation Design Lead for their Global Design Team in London. This hybrid role involves leading innovative design initiatives, exploring forward-looking opportunities, and crafting compelling design narratives. The ideal candidate will have experience in service or product design, a passion for emerging technology, and strong collaboration skills. Join this dynamic team to make a meaningful difference in customer experiences and benefit from tailored professional development and competitive pay.