Infrastructure Engineer - Secure IT Ops (On-Call)

HM Revenue & Customs; Birmingham; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A governmental department is seeking an experienced Infrastructure Engineer based in the UK. The role involves managing sensitive IT infrastructure and supporting investigations against serious crime. Candidates must have a strong infrastructure background, experience with data centres, and be prepared for on-call duties. Competitive salary and benefits are offered, including a Civil Service pension scheme. Applicants should have SC clearance or be willing to obtain it.

Benefits

Civil Service Pension

Generous leave allowance

Support and coaching

Qualifications

• Experience with Request Fulfilment and Incident Management.
• Knowledge of ITIL standards.
• Able to manage physical desktops in a Windows environment.

Responsibilities

• Provide 3rd-line support for Incidents and manage Service Requests.
• Install and maintain end user devices.
• Support datacentre management activities.

Skills

Service Management

CISCO ISE

Windows 10/11

Data Centre Management

Problem-solving

Tools

CISCO Switches

Cryptography devices

Job description

A governmental department is seeking an experienced Infrastructure Engineer based in the UK. The role involves managing sensitive IT infrastructure and supporting investigations against serious crime. Candidates must have a strong infrastructure background, experience with data centres, and be prepared for on-call duties. Competitive salary and benefits are offered, including a Civil Service pension scheme. Applicants should have SC clearance or be willing to obtain it.