Infrastructure Engineer

Roc Search GmbH; Greater London; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A leading UK technology company seeks an Infrastructure Engineer to design, maintain, and optimize core infrastructure services. In this hybrid role located in London, you'll work closely with cross-functional teams to support business-critical systems. Candidates should have 5+ years of experience in IT infrastructure, strong knowledge of VMware and Windows environments, and excellent troubleshooting skills. The company offers a competitive salary and benefits including a pension plan and private medical cover.

Benefits

Company pension

Private medical cover

Reduced gym membership

Wellbeing support

Discretionary annual bonus

23 days' holiday + bank holidays

Qualifications

• 5+ years' relevant experience in IT and infrastructure support.
• Strong knowledge of VMware and Windows-based infrastructure.
• Experience with PowerShell scripting and DNS management.

Responsibilities

• Provide IT support including laptop/desktop setup and troubleshooting.
• Monitor infrastructure health, performance, and backups.
• Design and implement infrastructure solutions across servers, networks, storage, and cloud.

Skills

VMware

Windows Server

Networking

PowerShell scripting

Troubleshooting

Documentation

Tools

SQL Server

IIS

Microsoft Azure

Monitoring tools

DNS management

VPN

Job description

Infrastructure Engineer

Location: London E14 (Hybrid - 1-3 days office)
Salary: c. £50,000-£55,000 per annum
Type: Full-time, Permanent
Hours: Mon-Fri, 37.5 hours

About the Company

ROC Search's client is an established UK technology business delivering secure, tailored software solutions for enterprise and regulated customers. The organisation places strong emphasis on operational stability, security, and continuous improvement.

This is an opportunity to join a growing company and play a key role in maintaining and evolving its infrastructure estate.

Overview

ROC Search's client is seeking an Infrastructure Engineer with strong IT and infrastructure support experience.

The role focuses on designing, maintaining, and optimising core infrastructure services while ensuring reliability, security, and performance. You'll work closely with DevOps, Development, Product, and Client Services teams to support business-critical systems.

This position suits an experienced Support Engineer or SRE looking to deepen infrastructure and cloud expertise. Cloud experience is advantageous but not essential, with a planned cloud migration commencing in 2026.

Technology Environment

• Windows Server 2022, SQL Server, IIS

• VMware

• Monitoring tools (RMM, SIEM, performance monitoring)

• Microsoft Azure, Azure B2C, Microsoft 365

• PowerShell, CLI

• DNS, DHCP, SSL certificates, firewalls, VPN

Key Responsibilities

• Provide IT support including laptop/desktop setup and troubleshooting

• Monitor infrastructure health, performance, and backups

• Design and implement infrastructure solutions across servers, networks, storage, and cloud

• Support planning and delivery of cloud migration initiatives

• Automate tasks using PowerShell and scripting

• Identify and remediate vulnerabilities (including patching and some out-of-hours work)

• Recommend infrastructure improvements and support software/client deployments

• Maintain technical documentation and follow controlled change processes

Required Experience & Skills

• 5+ years' relevant experience

• Strong knowledge of VMware and Windows-based infrastructure

• Experience with servers, networking, storage, and security best practices

• PowerShell scripting experience

• DNS and SSL certificate management

• Experience with ticketing systems, SLAs, and escalation processes

• Strong troubleshooting, communication, and documentation skills

• Experience with monitoring, backup/DR, and firewalls

Desirable

• Azure or other cloud exposure

• Automation / Infrastructure as Code awareness

• SIEM, MFA/2FA, IIS, SQL Server, VPN and patch management experience

• Project delivery experience

• Basic Linux and scripting (Python/Bash)

• Relevant Microsoft certifications

Benefits

Company pension, private medical cover, death in service, reduced gym membership, 24/7 wellbeing support, free eye tests, daily fresh fruit, discretionary annual bonus.
23 days' holiday + bank holidays (rising to 25 days after 2 years and 27 days after 10 years).