Information Analyst

Islet Systems; Dawlish; On-site; GBP 31,000 - 38,000; Full time

Job summary

A leading mental health service provider in the UK is seeking an Information Analyst. This role involves collecting and analyzing data to enhance mental health services. The successful candidate will possess strong analytical skills and experience in SQL. Your responsibilities will include maintaining reporting schedules and providing vital insights through data interpretation. The position offers a permanent contract with flexible working arrangements and a salary range of £31,049 to £37,796 annually.

Qualifications

• Experience as an Information Analyst focused on data analysis and reporting required.
• Experience working with analytical systems and processes necessary.
• Good working knowledge of spreadsheets including formulae and pivot tables.

Responsibilities

• Maintain the regular reporting schedule and highlight data quality issues.
• Write SQL queries and manage structured data and relational databases.
• Provide analysis and commentary on data to support decision-making.

Skills

Analytical skills

SQL query writing

Microsoft Office

Spreadsheet proficiency

Education

Good general education to GCE/GCSE level

Educated to A level

Tools

SQL Server

Relational databases

Job description

Job Summary

As an Information Analyst for the South West Provider Collaborative (SWPC), you'll play a vital role in improving the quality and efficiency of mental health services across the South West peninsula. Your work will involve collecting, analysing, and interpreting data to provide insights that inform decision‑making and service development.

You’ll be responsible for designing and delivering reports, dashboards, and visualisations that help to identify trends, highlight areas for improvement, and measure the impact of interventions. You’ll have the chance to use a variety of data analytics tools and techniques to develop new insights and solutions for mental health services across the region.

You'll also have the chance to work with a dynamic and supportive team of professionals who are passionate about improving mental health outcomes. By providing valuable insights into the effectiveness of mental health services, you'll help to ensure that patients receive the best possible care.

Main duties of the job

• The Information Analyst is responsible for maintaining the regular reporting schedule, reviewing the data received and highlighting any data quality issues identified.
• This will involve the writing of SQL queries and an understanding of structured data and relational databases.
• The post holder will use excellent communication, planning, and time‑management skills to ensure the allocated workload is completed and deadlines are met.
• The role includes providing analysis and commentary on data to various audiences to support decision‑making and performance management.
• The post holder is expected to contribute to specific projects related to informatics and data reporting, and maintain documentation around processes.
• Additionally, they may be required to administer routine data collections as necessary.

About Us

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider South West region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people’s recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do.

Our values

We not only recruit based on qualifications & experience – we recruit individuals who possess & demonstrate the behaviours which underpin our Trust’s core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part‑time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Details

• Date posted: 18 December 2025
• Pay scheme: Agenda for change
• Band: Band 5
• Salary: £31,049 to £37,796 a year
• Contract: Permanent
• Working pattern: Full‑time, Flexible working
• Reference number: C9369-25-1004
• Job location: Langdon Hospital, Exeter Road, Dawlish, Devon, EX7 0NR

Person Specification – Experience

Essential

• Considerable experience working as an Information Analyst or equivalent role focused on data analysis and reporting
• Experience of working with analytical systems and processes

Desirable

• Experience of working in the NHS or Public Sector
• Experience of identifying and managing areas where there are shared and conflicting agendas

Person Specification – Qualifications

Essential

• Good general education to GCE/GCSE level to include English Language and Mathematics
• Educated to A level or equivalent experience

Desirable

• Education to degree level (preferably in an IT discipline) or equivalent experience

Person Specification – Knowledge & Skills

Essential

• Strong analytical and requirements gathering skills
• Ability to interpret analysis results, apply them to the problem and suggest conclusions to be drawn
• IT skills particularly the use of Microsoft Office and the Intranet, Internet and email
• Good working knowledge of spreadsheets, with experience of making use of their wider functionality (e.g. formulae, charting and pivot tables)
• Understanding of and significant experience of relational databases

Desirable

• Able to present and explain analysis results via written and verbal communication
• Understanding of a wide range of data quality issues and the application of the appropriate data validation techniques
• Good working knowledge and experience of databases including database interrogation tools
• Knowledge of NHS processes
• Experience of SQL Server including SQL query writing skills
• Understanding of Mental Health issues

Employer Details

Devon Partnership NHS Trust
Langdon Hospital, Exeter Road, Dawlish, Devon, EX7 0NR
Website: https://www.dpt.nhs.uk/