Information Advice and Guidance Case Worker

Lincolnshire Action Trust; Boston; On-site; GBP 23,000 - 28,000; Full time

Job summary

A charitable organization serving justice-involved individuals is seeking an Information, Advice and Guidance Case Worker for maternity cover. The role is based at HMP North Sea Camp and offers a starting salary of £27,615, with potential growth based on qualifications. This is a full-time position, although part-time applications are welcomed. Key responsibilities include providing guidance and support to individuals in resettlement efforts, with a commitment to ongoing professional development and flexible working options.

Benefits

6% employer pension contribution

Minimum of 33 days annual leave

Childcare vouchers via salary sacrifice

Access to health and wellbeing service

Qualifications

• Minimum NVQ3 in Advice or NVQ4 in Guidance required.
• Experience in providing information, advice and guidance.
• Understanding of resettlement and rehabilitation in the criminal justice system.

Responsibilities

• Provide information, advice, and guidance to individuals.
• Support individuals in resettlement and rehabilitation.
• Conduct assessments and develop individual support plans.

Skills

NVQ3 in Advice

NVQ4 in Guidance

Education

Relevant level 4 qualification

Relevant level 3 qualification

Job description

Role Overview

Information, Advice and Guidance Case Worker Maternity Cover – Lincolnshire Action Trust

37 Hours – 1 year fixed term contract for maternity cover.

Location: HMP North Sea Camp, PE22 0QX.

Interview Dates

• Telephone interviews week commencing 05/01/2026.
• Panel interviews week commencing 12/01/2026.

Organisation

Lincolnshire Action Trust (LAT) is a registered charity that works with individuals who are in contact with the criminal justice system across Lincolnshire and surrounding areas. The main focus of our work is resettlement and rehabilitation including employability; accommodation; finance and debt; and children and families; and over 20,000 individuals access our services each year.

LAT is contracted to deliver a national employability project in HMP North Sea Camp and we are looking for an Information, Advice and Guidance Case Worker to join the team. The post is full time, although we would also welcome applicants who are seeking part-time or flexible employment. Ideally you will hold a minimum NVQ3 in Advice, or an NVQ4 in Guidance.

Salary and Benefits

The starting salary for the post is £27,615 for practitioners holding a relevant level 4 qualification. We also operate a band which commences at £24,399 for practitioners holding a relevant level 3 qualification and working towards level 4, as well as a trainee band for people new to this work, starting at £23,492. The starting salary within a band is dependent on relevant experience and qualifications. In addition, the Trust offers a 6% employer pension contribution via auto-enrolment and a minimum of 33 days annual leave per year including statutory holidays, increasing by one day per full year of service to a maximum of 38 days (pro rata for part time posts), a salary sacrifice scheme for childcare vouchers and access to a health and wellbeing service. The Trust is committed to ongoing professional development of all our staff and encourages individuals to participate in relevant training and development.

Vetting and Induction

The post is subject to an Enhanced DBS and Prison Vetting. Please see below for more guidance on the vetting process: https://unlock.org.uk/advice/criminal-justice-sector/#:~:text=Failing%20to%20disclose%20a%20past,in%20your%20clearance%20being%20refused.

Application

No agencies please.