Influencer Account Manager

Brave Bison; Greater London; Hybrid; GBP 38,000 - 52,000; Full time

Job summary

A modern media and marketing company in Greater London seeks a passionate German-speaking Account Manager. In this role, you will manage social-first and influencer campaigns, translating client needs into actionable plans. Ideal candidates will have 2-3 years' experience in client services and a strong understanding of social media dynamics. You'll effectively handle project timelines and budgets, ensuring seamless execution of campaigns. An attractive benefits package is offered, supporting a flexible working environment.

Benefits

Dynamic working

Private medical insurance

Income protection

25 days annual leave

Christmas closure

Birthdays off

Online coaching and mental health support

Remote working options

Qualifications

• 2-3+ years of experience in client services or project management within a social, digital, or creative agency.
• Strong understanding of social media platforms and influencer marketing.
• Proven ability to manage multiple projects simultaneously.

Responsibilities

• Act as a key point of contact for clients on assigned accounts.
• Translate client briefs into clear internal briefs and production plans.
• Support the Account Director in managing campaign execution.

Skills

Client services experience

Project management skills

Social media understanding

Influencer marketing

Communication skills

Attention to detail

Team collaboration

Tools

Keynote

Excel

Google Sheets

Slack

Ziflow

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Who are we?

A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era.

Our universe is made up of award-winning business arms Brave Bison, Engage, SocialChain and MTM. And we're underpinned by leading marketing training practice, MiniMBA, as well as our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok.

We're a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape.

Our mission

New platforms, new behaviours, new audiences, new trends, new technologies, new regulations-our clients' worlds get more complex daily. Their agency partnerships shouldn't. It's our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them.

That's why we make it our mission to capitalise on complexity for our clients-by crafting dynamic digital solutions that outpace tomorrow's challenges.

Our values

We're a proudly diverse business comprised of deep specialists across social media, digital marketing and technology. Although our skills, backgrounds and beliefs may differ, we are united by four core shared values:

• Bold Curiosity. We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more about them, our specialisms and each other.
• Connected Clarity. We are focused in our collaboration - joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple.
• Positive Encouragement. We want to make working with us the best part of someone's day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs.
• Constant Impact. We believe in outcomes over outputs.We're goal orientated, results driven and data-led.We show up with passion every day. And we're always honing our craft.

SocialChain

We are a creator collective designed for a modern world. A team of content creators, community builders, platform natives, tech innovators, and trend starters - perfectly balanced with talented and experienced marketing strategists, comms planners, client leaders and data specialists.

Together, we strengthen our clients' SocialChain's by building a stronger connection between people and their brand.

The Role

We are rapidly expanding our dynamic team and are looking for a passionate, charismatic, and highly organised German speaking Account Manager. Reporting to the Account Director, you will play a central role in the day-to-day management and delivery of social-first and influencer campaigns for a diverse portfolio of clients. You are a proactive and enthusiastic team member with a keen eye for detail and a passion for social and creator culture.

You'll be responsible for translating client needs into actionable plans, managing timelines and budgets, and ensuring the seamless execution of campaigns. This is a hands‑on role that requires a strong understanding of social media, influencer marketing, and content production, as well as excellent communication and project management skills.

This is a 9-month fixed‑term contract (FTC) role, with the potential to extend based on business needs and performance.

Key Responsibilities

Client & Campaign Management

• Act as a key point of contact for clients on assigned accounts, ensuring smooth communication and delivery.
• Translate client briefs into clear internal briefs and production plans.
• Support the Account Director in managing campaign execution, including timelines, budgets, KPIs, and reporting, resource, production process and set‑up and spend management.
• Creator: Responsible for creator communications, invoicing and Input and manage data in influencer management tools (e.g., CreatorIQ®).
• Monitor project deadlines and budgets, flagging any risks or changes.
• Sourcing diverse talent and managing logistics and third party providers to compiling reports.
• Support on talent/UGC contracting.
• Acts as a runner on shoots where necessary.
• Lead campaign kick‑offs, status updates, and post‑campaign analysis.
• Maintain central documentation and admin accuracy.

Operational & Creative Execution

• Manage assigned projects end‑to‑end, including shoot production, third‑party contracting, and delivery.
• Organise and host pre‑production meetings and ensure all stakeholders are aligned and accountable.
• Collaborate with internal teams (Creative, Strategy, Paid Media, Talent, Studio) to ensure quality and consistency.
• Write and maintain project documentation including timelines, trackers, WIPs, and reconciliation reports.
• Support with social media management, content planning, talent briefing, and asset delivery.
• Run shoots effectively.

Commercial & Financial Management

• Support with budget tracking, revenue reconciliation, and financial reporting.
• Identify and manage scope creep and incremental revenue opportunities.
• Work with the Account Director, Business Director and Production Director to cost additional campaigns or scope changes.

Team Collaboration & Development

• Support the Account Director in delegating work to Account Executives and mentoring junior team members.
• Contribute to a collaborative, high‑performing team culture aligned with agency values.
• Assist with onboarding new team members and upskilling on best practices.

Strategic & Creative Contribution

• Support pitch development for new business opportunities.
• Stay informed on social media trends, platform updates, and industry best practices.

What We're Looking For

• 2-3+ years of experience in client services or project management within a social, digital, or creative agency.
• Strong understanding of social media platforms, influencer marketing, and content production.
• Proven ability to manage multiple projects simultaneously with precision and attention to detail.
• Confident communicator with excellent presentation and interpersonal skills.
• Commercially minded with experience managing budgets, scopes, and financial documentation.
• Highly organised, self‑motivated, and proactive in identifying opportunities and solving problems.
• Proficient in Keynote, Excel, Google Sheets, Slack, Ziflow, and project management and estimation tools.
• A collaborative team player with a positive, can‑do attitude and a passion for social media.

What you'll get

Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package.

But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment to monitoring and reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption.

Then there's a whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here's a snapshot of just some of the benefits we think you might also like:

• Dynamic working:
  To keep that work‑life harmony in check, we're flexible on where and when you work
• Private medical insurance:
  To keep you fighting fit and give you and your family peace of mind.
• Income protection:
  We know it feels good to be covered, just in case.
• Calm Subscription:
  Now more than ever, it's important to mind your mind!
• 25 days annual leave:
  This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
• Christmas closure:
  No need to save holiday days for the Christmas closure period. It's on us!
• Birthdays off:
  One extra day to celebrate your big day
• Summer hours:
  Between June and Aug we finish at 15.00 every Friday.
• Online coaching and mental health support:
  Unlimited via OpenUp
• Remote Working:
  Work abroad for up to one month a year.
• Performance & Salary:
  Reviewed twice a year for everyone.

Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.