Indirect Tax Compliance, Operations Delivery Manager

PricewaterhouseCoopers; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global consulting firm seeks an Indirect Tax Compliance - Operations Delivery Manager in Birmingham. The ideal candidate will manage client tax compliance, focusing on VAT and lead a creative team in delivering technology-enabled services. Strong communication and organizational skills are essential. Benefits include flexible work arrangements, private medical coverage, and volunteering days among others, supporting a healthy work-life balance.

Benefits

Private medical cover

24/7 access to a virtual GP

Six volunteering days a year

Qualifications

• Good VAT technical knowledge with EMEA VAT experience preferred.
• Previous experience in a VAT-related role.
• Strong communication skills, both oral and written.

Responsibilities

• Review draft indirect tax returns using specialized technologies.
• Manage a client portfolio ensuring high-quality returns.
• Liaise with clients and network members for timely service delivery.
• Participate in global compliance projects.
• Process client financial data reviewing for accuracy.
• Coach junior team members on changes impacting VAT compliance.

Skills

VAT technical knowledge

Accounting knowledge

Excellent communication skills

Self-organization skills

Teamwork

Process improvement

Tools

Microsoft Project

Kanban

Scrum

Agile

Job description

Job Description & Summary

Indirect Tax Compliance - Operations Delivery Manager

About the role

Join our friendly and supportive Tax Compliance team as an Indirect Tax Compliance - Operations Delivery Manager. You’ll help us deliver technology-enabled compliance and integrated advisory services across an unrivalled range of prestigious clients.

You’ll join a creative and collaborative team within our Compliance Services team in Birmingham. This role is ideal for an individual with an interest in developing their experience in indirect tax compliance and pursuing a career within an established team.

What your days will look like

• Review draft indirect tax returns using specialized Indirect Tax Technologies.
• Allocate and manage a client portfolio ensuring high-quality tax returns while cultivating strong client relationships.
• Liaise with clients and PwC network members to guarantee timely delivery of services.
• Participate in global compliance projects including overseas registrations and support during audits.
• Process client financial data with technology reviewing exception reports for accuracy.
• Manage deliverables to meet compliance obligations including reviewing VAT technical aspects.
• Coach and mentor junior team members staying updated on legislative changes impacting VAT compliance.

This role is for you if

• You have good VAT technical knowledge with EMEA VAT knowledge and experience preferred.
• You possess accounting knowledge and have previous experience in a VAT-related role.
• Possess excellent communication skills both oral and written along with self‑organizational skills.
• Ambitious with a strong desire to succeed committed to team working.
• Able to work within strict timetables and deadlines driven to improve processes.

What you’ll receive from us

No matter where you may be in your career or personal life our benefits are designed to add value and support recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office home and client site; private medical cover and 24 / 7 access to a qualified virtual GP; six volunteering days a year and much more.

Key Skills

Project Management Methodology, Kanban, Project / Program Management, Agile, Waterfall, Project Leadership, Application Development, Project Management, Scrum, Microsoft Project, SDLC, Project Implementation

Travel Requirements: Up to 60%

Available for Work Visa Sponsorship: Yes

Employment Type: Full‑Time

Vacancy: 1