Independent Living Coordinator

Nottingham City Council; Nottingham; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A municipal organization in the UK is seeking an Independent Living Coordinator to support tenants in living independently. This role involves providing flexible, high-quality support, coordinating activities, and working with health and community partners to promote wellbeing. Candidates should have experience in managing diverse workloads, conducting home visits, and maintaining essential records. A full UK driving license is required. Strong communication and relationship-building skills are essential in this role offering competitive benefits including generous annual leave and a pension scheme.

Benefits

26 days annual leave (rising to 33 days after 5 years)

Access to a generous pension scheme

Smart Working for work-life balance

Health and wellbeing benefits

Discounted memberships at local amenities

Qualifications

• Experience in a fast-moving environment with conflicting priorities.
• Experience with home visits and liaising with agencies.
• Ability to maintain accurate records and support plans.
• Skill in making timely decisions in pressurised situations.
• Proven relationship-building capabilities with various stakeholders.
• Excellent written and verbal communication skills.

Responsibilities

• Support tenants to live independently and thrive.
• Provide high-quality support and coordinate activities.
• Liaise with health and social care partners for tenant needs.
• Maintain accurate records and respond to emergencies.

Skills

Managing a diverse workload

Home visits

Maintaining records

Decision making

Relationship building

Effective communication

Education

Full UK driving licence

Job description

Role: Independent Living Coordinator

Contract Type: Permanent

Working Hours: 37 hours per week, Monday – Friday, between the hours of 8:30 a.m. and 5:00 p.m.

Worker Type: Offsite Worker

Salary: Grade E – Starting Salary is £28,598 (Level one) rising to £31,022 (Level four)

Base Location: Harvey Road, NG8 3BB will be the base office for this role, but the postholder will be expected to spend the majority of their time across our independent living schemes across the City.

We have an exciting opportunity available for talented individuals to join our workforce – perhaps this is the opportunity you’ve been looking for? Read on to find out more.

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you – people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

About The Role

As an Independent Living Coordinator with Nottingham City Council Housing Services, you’ll play a key role in supporting tenants to live independently and thrive within their communities. Working as part of a dedicated team, you will help create a welcoming and supportive environment that promotes wellbeing, social inclusion, and respect for individual privacy.

Your responsibilities will include providing flexible, high-quality support to tenants, coordinating activities that encourage independence, and liaising with health, social care, and community partners. You’ll also assist with tenancy matters, maintain accurate records, and respond promptly to calls and emergencies. This role requires adaptability, as you’ll work across different locations and occasionally outside standard hours.

We are looking for someone who is compassionate, organized, and committed to delivering excellent customer care. You’ll value diversity, uphold safeguarding principles, and contribute to our vision of inclusive, person‑centred housing services.

About You

• Experience of managing a diverse workload, working in a fast‑moving, pressurised environment dealing with conflicting priorities to meet specific targets and deadlines.
• Experience of undertaking home visits to tenants, ensuring their health and wellbeing by recognising and identifying the needs of individuals and, when appropriate, referral to and liaising with voluntary and statutory agencies and carers.
• Experience of maintaining tenant and scheme records, both manual and computerised, including the creation, monitoring and review of Housing Related Support Plans, providing information to relevant parties as required, including accurate recording of incidents, visits made, and actions taken.
• Ability to make accurate and timely decisions, often in pressurised situations, and to act tactfully and with sensitivity and courtesy at all times.
• A proven ability to represent the service by developing and maintaining effective relationships with internal and external representatives and other bodies.
• Ability to develop and present written or verbal information in a clear and concise manner.

Please ensure you demonstrate clearly how you meet the six requirements in your CV & supporting document.

Essential Requirements

• A full UK driving licence and access to a vehicle is essential.
• This post is subject to an enhanced DBS check.

Benefits

• 26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually.
• Access to a generous, defined benefit pension scheme offering 17.9%.
• Smart Working to support your work life balance.
• Health and wellbeing benefits including access to our Employee Assistance Programme.
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more.

Closing Date: 30 January 2026 (11:59 pm) – Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interview Date: w/c 23 February 2026

Equality and Diversity

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and community (LGBTQ+) and if you are disabled – these groups of people are underrepresented in our workforce, and we would like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and encourage you to discuss this with us during the selection process, should this be something you are interested in.