Independent Living Assistant

Castles and Coasts Housing Association; Carlisle; Hybrid; GBP 14,000 - 17,000; Part time

Job summary

A housing association based in the North of England seeks an Independent Living Assistant for a permanent part-time position (21.75 hours/week). The successful candidate will have strong customer-focused skills, good organisational abilities, and experience with Microsoft packages. With a salary ranging from £14,957 to £16,356, this role offers a chance to contribute positively to the community. Applications close on January 4, 2026, with remote interviews scheduled on January 9, 2026.

Benefits

Benefits package

Qualifications

• Experience and skills in a customer-focused role.
• Ability to work independently and as part of a team.
• Competency in Microsoft packages.

Skills

Customer-focused approach

Organisational skills

Time management

Understanding of Microsoft packages

Strong verbal communication

Strong written communication

Using electronic recording systems

Maintaining accurate records

Job description

Independent Living Assistant

• Carlisle, Newcastle or Workington
• 21.75 hours per week (will consider job share)
• Permanent
• £14,957 - £16,356 + benefits package (Based on 21.75 hrs per week)
• (FTE £24,929 - £27,260 per annum)

Castles & Coasts Housing Association (CCHA) is currently looking to recruit a permanent / part time (21.75 hours per week) Housing Assistant, based in Carlisle, Newcastle or Workington with a salary of £14,957 - £16,356 per annum ( FTE £24,929 - £27,260 per annum) .

If you are looking for an exciting new role, this is a great opportunity to join the Independent Living Team.

You don’t need to have experience in working in housing to apply for this role. If you believe you have the transferrable skills needed, we want to hear from you.

The ideal candidate will have experience and skills in a customer focused role that include :

• Working independently as well as part of a wider team
• Organisational skills and good time management
• Good understanding of Microsoft packages
• Strong communication skills, both verbally and in writing
• Using a variety of electronic recording and monitoring systems
• Maintaining accurate and timely records

CCHA owns and manages more than 7,400 homes across the North of England in Cumbria, Northumberland, Tyne and Wear and North Lancashire. As an Association, we focus on the needs of the local communities we serve, tackling the housing crisis, improving services within our communities, and use our strength and efficiency to meet housing service needs. We are committed to providing excellent services to our customers.

If you like what you’ve read, and you would like the opportunity to join the CCHA Team, please complete our application process, telling us how you feel you can add value and dynamism to our team. If you choose to apply, and are successful, you will be rewarded on all levels - a great place to work and a great team of people to work with.

You can find more information on this role by downloading the document available below. If you are looking to make a real difference to the service we provide to our residents, please click “Apply Now” to complete our online application.

Closing date for applications : Sunday 4th January 2026

Interviews to be held Remotely : Friday 9th January 2026