Inbound Sales and Outbound Lead Qualifier

K3 Capital Group; Bolton; On-site; GBP 32,000; Full time

Job summary

A leading advisory service provider is seeking an Inbound Sales & Outbound Lead Qualifier to join their team in Bolton. This full-time role involves handling inbound enquiries and proactively reaching out to potential clients to convert leads. Candidates should possess strong communication skills, a target-driven attitude, and organizational abilities. The position offers a competitive salary, bonus potential, training, and opportunities for career progression within a supportive team environment.

Benefits

Competitive salary plus bonus

Training and ongoing development

Career progression opportunities

Supportive team environment

Team social events

Charity events

No weekends

Christmas shutdown

Qualifications

• Previous experience in sales, customer service, or lead qualification preferred.
• Confident communicator with strong listening and questioning skills.
• Organized and detail-oriented with good IT/CRM skills.

Responsibilities

• Handle inbound enquiries via phone, email, and web chat.
• Proactively outbound call and follow up with potential leads.
• Qualify prospects against set criteria.

Skills

Sales experience

Customer service experience

Strong communication skills

Analytical skills

Resilience

Tools

CRM systems

Job description

Job Title: Inbound Sales & Outbound Lead Qualifier

Location: Bolton Head Office

Salary: 26k + Bonus (OTE 32k)

Employment Type: Full-time

About Us

Knightsbridge Commercial (part of the K3 Capital Group) is one of the UK’s leading providers of company sale services, offering guidance and advisory services to SME's. People are at the core of our success, and we are currently looking to strengthen our Sales Team at our HQ in Bolton. As part of our continued growth, we’re looking for a motivated and energetic Inbound Sales & Outbound Lead Qualifier to join our team and play a vital role in converting enquiries into qualified opportunities.

The Role

This position is at the heart of our sales process. You’ll be the first point of contact for new prospects—qualifying inbound enquiries and proactively reaching out to potential leads to assess their needs. By understanding customer requirements, you’ll help identify genuine opportunities and pass them through to the sales team.

Key Responsibilities

• Handle inbound enquiries via phone, email, and web chat.
• Proactively outbound call and follow up with potential leads.
• Qualify prospects against set criteria to ensure they are a good fit.
• Nurture relationships by providing helpful information and excellent service.
• Book qualified appointments for the sales team.
• Maintain accurate records in CRM systems.
• Collaborate with marketing and sales teams to optimise lead generation and conversion.

What We’re Looking For

• Previous experience in sales, customer service, or lead qualification (preferred but not essential).
• A confident communicator with strong listening and questioning skills.
• Target-driven, motivated, and able to work at pace.
• Resilient, with a positive attitude and a genuine desire to help customers.
• Comfortable with outbound calling and handling objections.
• Organised and detail-oriented with good IT/CRM skills.

What We Offer

• Competitive salary plus commission/bonus structure.
• Training and ongoing development.
• Career progression opportunities within a growing business.
• Supportive, dynamic team environment.
• Team social events
• Charity events
• Working 8.30am – 5.30pm Monday to Thursday, with a 3pm finish Friday
• No weekends & a Christmas shutdown

If you’re ambitious, love speaking with people, and want to grow your career in sales, we want to hear from you!

Apply today with your CV and take the first step towards joining our team.