Inbound Operator

Gap Personnel; Wymondham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A staffing agency in Wymondham is looking for Inbound Operators to provide document services. The role includes using basic machinery and computer systems while meeting set targets for speed and quality. Ideal candidates should be IT literate, self-motivated, and able to work to tight deadlines. This temporary position offers competitive pay and a structured 37.5-hour workweek, with opportunities for permanent placement. Interested applicants should submit their CV and can contact for further discussion.

Qualifications

• Ability to manage a queue of tasks efficiently.
• Experience in a similar hands-on role preferred.
• Attention to detail and accountability are essential.

Responsibilities

• Use basic machinery and computer systems.
• Work to set targets for speed and accuracy.
• Receive and process incoming mail.
• Index, store, and manage electronic documents.
• Support helpdesk queries and adhere to SLAs.

Skills

IT literate

Experience working to tight deadlines

Self-motivated

Strong customer focus

Effective verbal and written communication

Results-driven

Confident working independently

Tools

Excel

Word

Job description

gap personnel is recruiting Inbound Operators for our prestigious client based in Wymondham. The site provides inbound and outbound document services, including printing, mailing, document capture, storage, and key support functions.

Pay Rate: £12.21 per hour

Hours: Monday to Friday, 8:00am - 5:00pm - 37.5 hours per week, 30 minute break per day

Type: Temporary to permanent for the right candidate

Location: Wymondham, Norfolk - NR18

Start date: Interviews will take place early January

Key Responsibilities

• Hands-on role using basic machinery and computer systems (Excel, Word, and internal systems)
• Work to set targets for speed, accuracy, and quality
• Receive and security-check incoming mail
• Scan and process paper documents
• Index, store, and manage electronic documents
• Respond to helpdesk queries when needed
• Follow Service Level Agreements (SLAs) and quality standards
• Provide support or supervision when required
• Be flexible and help with different tasks as needed

Knowledge & Skills

• IT literate, comfortable managing a queue of tasks
• Experience working to tight deadlines preferred
• Self-motivated, organised, and methodical approach
• Strong customer focus and attention to detail
• Effective verbal and written communication
• Results-driven with a high level of accountability
• Confident working independently and as part of a team

To apply for this Inbound Operator position, please submit your updated CV to [e-mail]. Contact the branch on 01603 767617 to discuss.

gap personnel is operating as the employment business.